Buyer’s guide
Housecall Pro Alternatives: 10 Tools Ranked After Years on Housecall Pro
By the Taskrol team at Kereon Inc. Cactus Appliance, an appliance repair company in Orange County, California that runs on Taskrol every day, previously ran on Housecall Pro. Vendor pages read ; page last reviewed . Dates per vendor are at the bottom.
The short answer
If you repair appliances or HVAC equipment and you're leaving Housecall Pro, Taskrol is our first pick: it records the machine on every job, searches parts by the model number, shows what's already on the van, and imports your Housecall Pro customer list directly. Jobber is the closest like-for-like replacement for a multi-trade home-service business: the same shape, easier to live in, with a customer portal. Workiz is the pick if the phone system and marketplace leads from Angi, Thumbtack, and Google Local Services Ads are why you'd switch. Rossware fits if warranty-network dispatch is most of your revenue.
What Housecall Pro costs, and what Taskrol costs
Housecall Pro: Basic $79 a month or $59 billed annually, 1 user; Essentials $189 a month or $149 billed annually, 5 users; Max $329 a month or $299 billed annually, 8 users; $35 a month per additional user, listed with Max. CSR AI (AI call answering), Voice, Pipeline, Payroll, Campaigns and Websites are add-ons listed without a price. The trial is 14 days of Max with no credit card (Housecall Pro’s pricing page, read ).
- QuickBooks Online sync starts on Essentials: $189 a month ($149 billed annually) with 5 users.
- Route optimization, recurring service plans and the open API are on Max: $329 ($299 billed annually) with 8 users, then $35 per added user.
- AI call answering (CSR AI), Voice, Pipeline and Payroll are add-ons on top of any tier, with no price on the pricing page.
Taskrol: Solo $0 forever (1 technician), Basic $29/month (1 user), Pro $129/month (3 users), each extra user $29/month; 7 days of Pro for every new account, no card. Basic already carries the reports, the accounting sync and the team tools: all reports, including margin and on-hand inventory, team roles and permissions, technician assignment, van and warehouse inventory, the QuickBooks Online sync, appliance manuals and AI invoices; Pro adds the shared company warehouse. Calls with recording, two-way texts and AI call answering are add-ons on any plan, free Solo included: Voice & SMS from $25 a month and AI Agent packs from $49 a month. Taskrol pricing →
Cactus Appliance, an appliance repair company in Orange County, California, ran on Housecall Pro for years before it moved to Taskrol, which it now runs on every day. The shop paid the invoice and trained its techs on it, and the techs stood in customers' kitchens with it open, on calls where a part was needed more often than not. So this list comes from a shop that used the product long enough to know what it does well and where it stopped fitting, not from a review site.
Two things stayed with the shop from those years, and the page is organized around them. The first is arithmetic: what the shop actually paid once every seat and add-on was on the bill. The second is the appliance. Housecall Pro is built for a pipeline of jobs across many trades. The appliance trade is built around a machine with a model number, and around the part it needs.
The ten products below are ranked as replacements for Housecall Pro, not as a general best-of. The question for each one is what changes for a Housecall Pro customer who moves to it. Every fact about another vendor comes from that vendor's own pages, read on the date next to its entry, and every price is the vendor's published figure with the date we read it, because a price goes stale inside a quarter. We describe the shape and link the page. Where a vendor's documentation doesn't say something, we write "not published" rather than guessing.
Taskrol is our product and one of the ten, so this page is not neutral. We rank it first: this list is written from an appliance repair shop, and for that kind of shop it is the replacement we would choose. Its entry explains the placement. Jobber and Workiz come right after, and they take every home-service trade, plumbing and cleaning crews included.
What Housecall Pro does well
Written first, on purpose. If none of this describes a problem you have, the rest of the page is not for you and you should stay where you are.
- Filling the calendar. Online booking, automated reminders, review management, marketing campaigns, and a website product are all in the box. If the phone isn't ringing enough, Housecall Pro has a full set of tools for that.
- Dispatch to the closest technician, which is the scheduling feature we'd name first when someone asks what it does well.
- Getting paid. Instapay deposits and a published card-processing rate. If card volume is most of your revenue, put that rate in your comparison first.
- The appliance has a record. Property Profiles, an app you switch on under My Apps, holds item type, display name, make, model, serial, install date, and notes per address, and it attaches to jobs. That's a more specific record than Jobber's custom fields, and more than Workiz or Service Fusion describe on their appliance pages.
- QuickBooks sync. It's there, and for a shop whose bookkeeper lives in QuickBooks it's a real reason to stay.
- Reporting. There's a lot of it: dashboards, job costing, margin columns, and an Excel export that worked. Cactus's complaint in the years it ran Housecall Pro was that the numbers were scattered across reports, not that they were missing, and that may have changed since.
- A 14-day trial with no card, so everything above can be checked against the current product rather than taken from us.
Why shops leave Housecall Pro
- The seat count. Basic includes one user; Essentials and Max include a block of seats, with additional users billed monthly. A three-tech shop with a dispatcher is four seats, and the dispatcher is the one nobody counts until the invoice arrives.
- The add-on list. CSR AI, Voice, Campaigns, Payroll, and GPS are each their own line, and route optimization, recurring service plans, and API access sit on the top tier. The advertised price and the paid price drift apart with every feature you switch on.
- The appliance record stops at the record. Property Profiles holds make, model, and serial per address, but from the documentation it doesn't connect to parts or to stock, and the appliance industry page mentions inventory only in one line about tracking parts and inventory, with no stock by truck or warehouse. What you get on the parts side is a flat-rate price book. For a shop that needs a part on most calls, that's the gap that costs money: nothing tells you the part is already on a truck.
- The sticker photos. Cactus's techs ended up photographing the model plate on every call anyway, and their phones filled up with them. When the workaround is the process, people start reading pages like this one. We haven't tested Property Profiles since Cactus left, so weigh the shop's experience against what the documentation says today.
- Job entry. Creating a customer and creating a job were separate screens and separate steps, and on the phone with a customer that's dead air. For Cactus, that was the breaking point. It may have changed since, and it has its own post, so we won't re-argue it here.
- Copying a phone number or an address. In the years Cactus ran on it, nobody could press and hold a customer's number or the job address to copy it, so calling from a personal number meant opening the customer and going into edit to copy the number from the field. The address only opened the map, so when someone asked where a tech was headed, it was a screenshot or a detour through Google Maps. We checked Housecall Pro's current app in September 2026 and it still works that way; the trial will show you in two minutes.
- It's built for every trade at once. That's the right design for a business running plumbing, electrical, and cleaning crews. If you fix appliances or HVAC equipment, the scheduling and the marketing are built around the job, while the thing the trade revolves around, the machine and its history, is an opt-in app you have to know to switch on.
Housecall Pro alternatives at a glance
Who each one is for, and how much of what’s said about it below comes from running it rather than reading about it. The detail on every entry is in the list underneath — this table deliberately doesn’t repeat it.
| Alternative | Best for | How we know |
|---|---|---|
| 1. Taskrol | Appliance and HVAC repair shops where a part is needed on most calls | Ran it, |
| 2. Jobber | The closest like-for-like replacement for a multi-trade home-service business | Read their pages, |
| 3. Workiz | Shops that left over the phone system and dispatch, or that live on marketplace leads | Read their pages, |
| 4. ServiceM8 | Small teams billed by jobs rather than seats, with an accountant on Xero or QuickBooks Online | Read their pages, |
| 5. Service Fusion | Office-heavy shops where dispatchers outnumber technicians and the books live in QuickBooks | Read their pages, |
| 6. Orcatec | Multi-trade home-service shops that want a free scheduler with QuickBooks Online and will build the appliance record themselves | Read their pages, |
| 7. Rossware (ServiceDesk) | Appliance shops dispatched through warranty networks, with a Windows back office | Read their pages, |
| 8. ApplianceOps | One-to-five-tech appliance shops doing home-warranty work that need the app to keep working in a basement | Read their pages, |
| 9. ServiceTitan | Ten-plus technicians with a controller and a warehouse | Read their pages, |
| 10. Smart Service | Shops whose books live in QuickBooks, above all QuickBooks Desktop | Read their pages, |
“Not published” anywhere below is said of another vendor and means the pages we read don’t mention it. It doesn’t mean the feature doesn’t exist.
10 Housecall Pro alternatives, ranked
1. Taskrol
Our product · First-hand · pages read
- Best for
- Appliance and HVAC repair shops where a part is needed on most calls
- What changes if you move here
- It's the direct answer to the two complaints above. The appliance is on the record: every job carries the machine it was for — brand, model, serial, and a photo of the data plate — the customer's page lists their appliances and all their past jobs, and a warranty callback carries the original job number. Parts search runs off the model number against a catalog, so it only offers parts that fit that machine, and the results show what's already in the van, by cell, and in the shared warehouse. Customer and job are created on one screen, and a returning customer's phone number fills in the rest. Your Housecall Pro customer list imports directly in the web app, under Settings → Database import. Margin and on-hand inventory reports come with Basic, along with a CSV export of jobs for the bookkeeper, and support builds any other report you ask for. The books sync to QuickBooks Online from Basic as well: the owner connects the company with Intuit's sign-in, picks the QuickBooks item for each of Taskrol's line types once, and from then on every job's customer, invoice, payments, tips, card surcharges and refunds are sent to QuickBooks, one way, as the job is completed and paid. Pricing is published: Solo is free for one technician, Basic is one paid seat at a flat monthly price with unlimited subcontractors, and Pro is a flat monthly price with three users included; each additional user is billed monthly. Voice & SMS — the phone numbers, unlimited SMS, appointment and on-my-way texts, and call recording — is a paid add-on, and so is the automatic drive-time ETA with the sales-tax rate looked up by ZIP; AI-drafted invoices come with Basic and Pro.
- What it costs
- Solo $0 forever (1 technician), Basic $29/month (1 user), Pro $129/month (3 users), each extra user $29/month; 7 days of Pro for every new account, no card. Taskrol pricing →
Why first: this list comes from a repair shop that paid for Housecall Pro for years, and two things stayed with it from that time, the bill and the appliance. Taskrol answers both. The plans and their prices are published, Solo is free for one technician, and Basic takes unlimited subcontractors. For a shop that fixes appliances or HVAC equipment, the link from model number to part to your own stock is the thing Property Profiles doesn't reach, and here it is on every job. Customer and job are created on one screen, your Housecall Pro customer list imports directly, and Taskrol runs on web, iOS, and Android, the same three places you're coming from. It's our product, so weigh the ranking with that in mind. Jobber and Workiz follow because they replace Housecall Pro for any home-service business, plumbing and cleaning included. The two appliance tools further down, Rossware and ApplianceOps, publish warranty dispatch.
2. Jobber
Documentation-based · pages read
- Best for
- The closest like-for-like replacement for a multi-trade home-service business
- What changes if you move here
- Same shape as what you're leaving: multi-trade, web plus iOS and Android, users included in the plan and extra users billed monthly, QuickBooks Online on the Connect tier and up. What it adds is Client Hub, a 24/7 portal where customers approve quotes, see appointments, and pay; quotes with optional line items the customer picks from; and, by its own numbers, a 4.8 App Store rating across nearly 14,000 reviews, which is a way of saying the product is easy to live in. The number of people who already know it matters too: hiring a dispatcher who knows Jobber is easy.
- What it costs
- One user: Core $49 a month or $29 billed annually; a team with 5 users: Connect $199 ($149), Grow $299 ($229), Plus $499 ($399) (Jobber’s pricing page, read ).
- Watch for
- The seat arithmetic you're leaving is the seat arithmetic you're joining. Users follow team size, not tier: Core, Connect, and Grow come for one user, Connect, Grow, and Plus for teams of five, ten, or fifteen, and additional users are billed monthly. Job costing sits on Grow, and the AI receptionist and marketing suite are included on Plus and add-ons below it. The appliance lives in custom fields, text, number, dropdown, true/false, or area, on clients, properties, and jobs, from Connect up. There's no equipment module, the appliance page describes no parts or inventory, and stock comes from third-party apps in its App Marketplace, such as FieldStockPro and VanTrack. If the appliance record is why you're leaving, this is a sideways move.
3. Workiz
Documentation-based · pages read
- Best for
- Shops that left over the phone system and dispatch, or that live on marketplace leads
- What changes if you move here
- Workiz puts the phone inside the CRM: calls, texts, and emails in one dashboard, Genius AI Answering that books emergency callers 24/7, and every call recorded, summarized, and searchable. Its appliance page says it's fully integrated with Angi, Thumbtack, and Google's Local Services Ads, so if that's where your jobs come from, the lead lands in the system instead of in your inbox. QuickBooks sync is on every tier rather than gated. Purchase-order tracking for back-ordered parts and Good, Better, Best sales proposals are on the appliance page too.
- What it costs
- Every plan — Standard, Pro and Ultimate — says “Request pricing”; the trial is 7 days with no credit card (Workiz’s pricing page, read ).
- Watch for
- The appliance page doesn't mention make, model, or serial at all. Workiz's machine record, Equipment Tracking, which reads them from a photo of the label, is on the Ultimate tier only, so below it you'd be going from Property Profiles to nothing described. Inventory, which tracks which parts are in stock and what's running low, sits on Ultimate too, alongside purchase orders and service plans. Custom reports start at Pro. Genius Phone, Answering, and Marketing are add-ons, so the phone system you're switching for is another line. The trial is seven days.
4. ServiceM8
Documentation-based · pages read
- Best for
- Small teams billed by jobs rather than seats, with an accountant on Xero or QuickBooks Online
- What changes if you move here
- Built for sole traders up to 20 staff, and priced by job volume instead of seats: a free plan with one user and a monthly job cap, then paid plans with unlimited users and rising job limits. That inverts the Housecall Pro arithmetic, because adding a dispatcher costs nothing. Xero, QuickBooks Online, and MYOB sync on every plan, and Tap to Pay on iPhone is there. There's also a real per-unit record in Asset Management: asset type, location on site, custom fields, photos, a globally unique QR label you stick on the machine, and service reports generated from completed forms.
- What it costs
- Free: 1 user, 30 jobs a month; Starter $29 (50 jobs), Growing $79 (150), Premium $149 (500), Premium Plus $349 (1,500+) a month, unlimited users on paid plans (ServiceM8’s pricing page, read ).
- Watch for
- Made for Apple devices before Android. The "Lite" Android app of 2024 has given way to one with almost all of the iOS features, but Room Scan, drawing diagrams and PDF filling still need an iPhone, so check the Android build against your own jobs. Asset Management is an add-on from the Growing tier, and it was designed around fire extinguishers and air conditioners on commercial sites, so it works as a per-unit record without being built as one. Nothing on their pages describes parts or inventory. Job-volume pricing means a busy solo tech outgrows Free fast.
5. Service Fusion
Documentation-based · pages read
- Best for
- Office-heavy shops where dispatchers outnumber technicians and the books live in QuickBooks
- What changes if you move here
- The direct answer to the seat problem. Three tiers, Starter, Plus, and Pro, all with unlimited users at a flat price, so three techs and two office people pay the same as three techs alone. The QuickBooks sync is bi-directional and covers customers, products, services, deposits, invoices, and payments. Onboarding and unlimited phone support are included on every plan. The appliance page covers scheduling, estimates, a customer web-booking portal, pre-job texts, eSignature, and payments, which is most of the day-to-day surface you'd be replacing.
- What it costs
- Starter $245, Plus $382 and Pro $627 a month, or $208, $325 and $533 a month billed annually; unlimited users on every plan (Service Fusion’s pricing page, read ).
- Watch for
- The flat price is a flat price for a full office; a two-tech shop pays for seats it doesn't have. The appliance page has no make, model, or serial and no parts. Equipment tracking appears elsewhere in their feature marketing, but we couldn't find what a record holds. Inventory management and job costing arrive on Plus. GPS fleet tracking and ServiceCall.ai, which does call recording, transcription, and routing, are add-ons. No free trial is mentioned.
6. Orcatec
Documentation-based · pages read
- Best for
- Multi-trade home-service shops that want a free scheduler with QuickBooks Online and will build the appliance record themselves
- What changes if you move here
- All-in-one home-services software from Rancho Santa Fe, California, listing fifteen trades including appliance repair, with a free version. The free plan includes dispatching and scheduling, GPS, call recording, commissions, and QuickBooks Online. The appliance page describes custom data-entry forms for problem description, model, and serial number, a spare-parts inventory, a supplies-order feature, and AI route optimization. If you want the multi-trade shape of Housecall Pro at zero to start, this is the entry that publishes it.
- What it costs
- The pricing address now opens a contact form; the site advertises a free version and prices paid options on request (Orcatec’s pricing page, read ).
- Watch for
- The pricing page is a contact form. The site says you pay only for the features you pick, which is a reasonable model and an unknowable one until you ask. The appliance record is a custom form on the job: a step above a text note and a step below a record with history. Warranty-network dispatch is not published.
7. Rossware (ServiceDesk)
Documentation-based · pages read
- Best for
- Appliance shops dispatched through warranty networks, with a Windows back office
- What changes if you move here
- The incumbent in this trade: designed by an appliance repair company owner, with 30+ years claimed on the site. Warranty dispatch is the reason it's here. The integrations page names twelve networks through the DispatchLinks add-on (Samsung, LG, ServiceBench, ServiceLive, ServicePower, Dispatch.me, Warrantech, PC Richard & Son, American Home Shield, First American Home Warranty, Fidelity National, Old Republic), with jobs created automatically when a dispatch lands and status pushed back. Parts are done properly: desired inventory carries the type of machine and the make a part is used on, with minimum quantities per truck and per stock room; the stock list shows every unique item, what you paid, which truck or shelf it's on, and how long it has sat there; techs can raise special orders from the field. Housecall Pro's pages publish neither a warranty-network link nor stock.
- What it costs
- ServiceDesk core $199 a month, flat; add-ons priced separately: SD-Mobile $32 per user, SmartParts $35, DispatchLinks $29, RevenueBuilder $49 and Dealer $49 a month (Rossware’s pricing page, read ).
- Watch for
- The core is a Windows desktop application; their own FAQ says so, and if you want it from anywhere you host it on a Windows Server they'll rent you. Coming from a web app on three platforms, that's the biggest change on this list. No direct QuickBooks integration, exports only, per their FAQ. The technician app, DispatchLinks, SD-CyberOffice, SD-Dealer, SmartParts, and hosting are separately priced add-ons, and route optimization is metered per use. The copyright line reads Fullsteam Software Holdings, so it has been acquired, which is worth knowing before you sign. Price the stack you'll actually run, not the core.
8. ApplianceOps
Documentation-based · pages read
- Best for
- One-to-five-tech appliance shops doing home-warranty work that need the app to keep working in a basement
- What changes if you move here
- "The CRM built only for appliance repair," by a technician with nearly two decades in the trade, aimed at a one-man operation up to a five-person store with a parts counter. Each machine on a call gets its own invoice block, priced by type, with a service history per machine. Parts run through an append-only stock ledger, open invoices roll up into a Parts-to-Order list, and margin is tracked per closed invoice. Full offline work: invoicing, payment capture, and signatures with zero bars. Home-warranty split billing, with dispatch emails from AHS, First American, Choice, and ServicePower parsed into work orders. AI error-code diagnosis returns OEM part numbers for Samsung, LG, Whirlpool, GE, Frigidaire, Bosch, KitchenAid, and Maytag. Every feature is on every plan, and they take no cut of card payments.
- What it costs
- $35 a month for the first seat and $10 for each seat up to five ($75 for five); AI Dispatch add-on $65 (1–2 techs) or $95 (3–5 techs) a month (ApplianceOps’s pricing page, read ).
- Watch for
- The field app is Android from Google Play, or a browser install on anything else; there's no native iOS app, which is a step down from Housecall Pro for an iPhone crew. The QuickBooks Online sync is a nightly bulk push rather than real-time. It's a small team by its own description, and we couldn't find independent reviews on their pages. We have not run it.
9. ServiceTitan
Documentation-based · pages read
- Best for
- Ten-plus technicians with a controller and a warehouse
- What changes if you move here
- The step up rather than the step sideways. Priced per technician and sold by quote through a demo, with an appliance page that leads with Pricebook, Timesheets, Capacity Planning, Dispatching, Custom Forms, Service Agreements, Job Histories, and Purchasing & Inventory. The inventory side is real: multiple locations across trucks and warehouses, purchase orders, vendor returns, transfers, adjustments, barcode scanning, automatic replenishment from per-location stock lists, and technicians who can check stock and reserve or request materials. QuickBooks Online plus Desktop Premier and Enterprise. If you're leaving Housecall Pro because you outgrew it rather than because it didn't fit, this is the direction.
- What it costs
- Starter, Essentials and The Works each say “Request Pricing”; pricing is per technician (ServiceTitan’s pricing page, read ).
- Watch for
- Three packages, Starter, Essentials, and The Works, with mobile estimates above Starter and advanced reporting, commission tracking, and memberships on The Works, then Pro products (Marketing Pro, Pricebook Pro, Fleet Pro) layered on top. For a two- or three-tech shop the per-technician price and the implementation effort buy capacity you'll never use. Warranty-network dispatch is not published.
10. Smart Service
Documentation-based · pages read
- Best for
- Shops whose books live in QuickBooks, above all QuickBooks Desktop
- What changes if you move here
- Smart Service calls itself a QuickBooks add-on rather than an integration: "built around QuickBooks, not bolted onto it." A cloud version works with QuickBooks Online or Desktop, and a Desktop version installs alongside QuickBooks Desktop on the same machine. iFleet is the technician app, on iOS and Android. The appliance record is per unit and properly done: individual records for washer, dryer, refrigerator, range, and dishwasher with make, model, and serial, service history, warranty status and expiration, parts usage, photos and diagnostic notes, and fault codes and model-plate photos captured at the job. Parts inventory visibility before dispatch is stated, and skill-based technician assignment is there too.
- What it costs
- From $129.99 per user a month with a 3-user minimum; the final price is a written quote (Smart Service’s pricing page, read ).
- Watch for
- Pricing is quote-based, and the quote bundles onboarding and data conversion, with support renewed annually. Their reasoning is that a two-truck shop and a fifty-tech operation shouldn't pay the same, which is fair, but you can't size it from the website. How deep the parts inventory goes isn't published. Warranty-network dispatch is not published.
What actually moves when you switch
Start with what Housecall Pro puts in one box, because the list is longer than people expect. Online booking, reminders, review management, marketing campaigns, the website product, Instapay deposits, and the card rate are all part of what Housecall Pro is, so go down that list with each product you shortlist.
The customer-facing side moves best to Jobber. Client Hub is a portal where customers approve quotes, see appointments, and pay, and the marketing suite and AI receptionist are included on Plus and add-ons below it. Workiz replaces the phone and adds the lead sources, with Genius AI Answering booking callers around the clock and Angi, Thumbtack, and Google Local Services Ads wired in. Service Fusion publishes a customer web-booking portal and pre-job texts. Taskrol has public online booking that becomes a real job with an arrival window the schedule can honor, the built-in business line prefills a job from the caller, and Taskrol's AI Agent, an AI receptionist add-on, answers a missed call, checks the ZIP, offers real technician windows, and books the job.
The books move to almost anything. Taskrol syncs them to QuickBooks Online on Basic and Pro, one way: each job's customer, invoice, payments, tips, card surcharges and refunds go over as the job is completed and paid, and on the same plans the web report adds a CSV with one row per job: revenue, card net received, margin, parts cost, taxes and tips. Jobber syncs QuickBooks Online on the Connect tier and up, Workiz on every tier, ServiceM8 to Xero, QuickBooks Online, and MYOB on every plan, Service Fusion in both directions, Orcatec and ApplianceOps to QuickBooks Online (ApplianceOps nightly), ServiceTitan to Online and to Desktop Premier and Enterprise, and Smart Service is built around QuickBooks itself. Rossware is exports only.
The appliance is the thing that moves worst. Property Profiles gives it a record. On Jobber that becomes custom fields. On Workiz it's Equipment Tracking, on the Ultimate tier only; the appliance page doesn't describe one. On Service Fusion it isn't on the appliance page, and on Orcatec it's a custom form. It gets a real home only on the tools built for the trade or for equipment: Taskrol on every job and on the customer's record, Smart Service per unit, Rossware in the job history with parts keyed to machine type and make, ApplianceOps as a per-machine invoice block with its own history, ServiceTitan in equipment and job histories, and ServiceM8 in an asset register designed for other kinds of equipment.
Stock moves only if you pick for it. Taskrol, Rossware, ApplianceOps, and ServiceTitan publish your own stock by truck or location. Workiz and Service Fusion put inventory on an upper tier. Smart Service states inventory visibility before dispatch without saying how deep it goes, and Orcatec lists a spare-parts inventory. Jobber publishes no inventory of its own and lists third-party stock apps such as FieldStockPro and VanTrack in its App Marketplace, and ServiceM8 describes none. Housecall Pro's appliance page mentions inventory in one line about tracking parts and inventory and describes no stock by truck or warehouse, so this is the one column where the list can only go up.
The seat and add-on arithmetic
Here's the shape on Housecall Pro, from its pricing page today. Basic includes one user. Essentials and Max include a block of seats, and additional users are billed monthly. Route optimization, recurring service plans, and API access sit on the top tier. Then the add-ons: CSR AI, Voice, Campaigns, Payroll, GPS, each its own line. Count the office too: it's a seat.
Each alternative changes that shape differently, and this is where we'd start before any demo. Jobber keeps it: blocks of seats per tier, extra users billed monthly, job costing on Grow, and the marketing suite and AI receptionist as add-ons or on Plus. Workiz gates by feature rather than by seat, so the tier you need is the one with the modules you need, and the Genius products are add-ons on top. ServiceM8 charges by monthly job volume with unlimited users on paid plans. Service Fusion is flat with unlimited users on all three tiers. Orcatec has a free version and paid pricing by request, per feature.
Rossware is a flat core plus a per-user technician app plus itemized add-ons, with route optimization metered per use. ApplianceOps is a base price plus per seat, capped for a five-person shop, with every feature on every plan and a phone system as the one add-on. ServiceTitan is per technician by quote. Smart Service is by quote with onboarding bundled. Taskrol publishes its plans: Solo is free for one technician, Basic is one paid seat at a flat monthly price with unlimited subcontractors, and Pro is a flat monthly price with three users included; each additional user is billed monthly. AI-drafted invoices come with Basic and Pro; Voice & SMS telephony, AI Agent minutes, and the automatic ETA and sales-tax rate are the optional add-ons.
The exercise is the same for all of them. Write down every person who will log in, the technicians and the dispatcher and whoever answers the phone. Find the tier that has the modules you'd actually use. Add the add-ons you'd switch on in the first month. Compare that total with the same total on Housecall Pro, not with anyone's advertised entry price. We're not quoting any of the figures here because they'll have moved by the time you read this; each entry above links the vendor's pricing page.
The one thing to test in any demo
Take a model number off one of last week's jobs. A real one, from a machine you fixed, along with the part you fitted. Open the trial or sit in the demo and do three things with it: create the customer and the job, put the model number somewhere the system will use later, and look up the part.
Then ask three questions. Does the next visit show which machine each past job was for and what part went in, so a callback in four years starts from the right machine? Does the parts search know what fits that model, or does it search everything? And does it tell you whether that part is already on one of your trucks?
From the documentation, here's where each one stops. On Housecall Pro the model number goes into Property Profiles, and the record doesn't reach parts or stock. On Jobber it goes into a custom field. On Workiz it goes into Equipment Tracking on the Ultimate tier; below that tier the pages don't say where it goes. On Rossware, parts are keyed to machine type and make, with stock per truck and stock room. On ApplianceOps the machine gets its own invoice block with a history, and parts go through a stock ledger. On ServiceTitan there are equipment records, and technicians can check stock across trucks and warehouses. On Smart Service the unit has a full record, and inventory visibility before dispatch is stated. On Taskrol the model number drives the catalog search, and the result shows the van cell and the warehouse stock. If getting the third answer means leaving the job and opening a different module, that's the demo telling you something.
Job entry is the other half of the test, and it has its own post rather than a paragraph here: how one-screen job entry compares with Housecall Pro. Time it. Customer and job, on the phone, from a cold start.
The two products side by side, column by column, are in Taskrol vs Housecall Pro.
If you'd rather see the same test run across the whole category instead of as Housecall Pro replacements, that's the full appliance repair software comparison.
If you should stay on Housecall Pro
Some readers should close this page. If your business runs plumbing or cleaning alongside appliance and HVAC equipment work, Housecall Pro already takes every one of those trades, and the generalist replacements are sideways moves on the appliance record, so the switch has to earn its keep on price or on the phone. If the phone isn't ringing enough, Housecall Pro's booking, reminders, review management, campaigns, and website product are built for exactly that problem.
If you're on Basic with one user, the seat arithmetic doesn't apply to you. If Instapay and the card rate matter more than the seat count, that's a legitimate reason to stay. If your bookkeeper lives in QuickBooks, check the sync on whatever you'd move to before anything else; the FAQ below says which alternatives have one.
And if your techs will fill in Property Profiles on every call, it may be all the record you need. It holds item type, make, model, serial, and install date per address, and it attaches to jobs. Cactus's techs didn't fill it in consistently, and we haven't tested it since, so the shop's experience of it is older than the documentation we read for this page. The 14-day trial with no card runs both ways: it's as easy to confirm Housecall Pro still fits as it is to leave it.
Frequently asked questions
- How much does Housecall Pro cost?
- Housecall Pro's pricing page, read October 15, 2026: Basic $79 a month or $59 billed annually, 1 user; Essentials $189 a month or $149 billed annually, 5 users; Max $329 a month or $299 billed annually, 8 users; $35 a month per additional user. QuickBooks Online sync starts on Essentials; route optimization and recurring service plans are on Max; CSR AI (AI call answering), Voice, Pipeline and Payroll are add-ons listed without a price.
- Is Taskrol cheaper than Housecall Pro?
- Yes, on both companies' published prices (Housecall Pro's read October 15, 2026). One technician pays $0 on Taskrol Solo against $79 a month ($59 billed annually) on Housecall Pro Basic. A team of 5 pays $145 a month on Taskrol Basic, with all reports, the QuickBooks Online sync and team roles, against $189 ($149 billed annually) on Essentials, the Housecall Pro tier where QuickBooks Online starts. 8 users pay $232 on Taskrol Basic against $329 ($299) on Max.
- Is Housecall Pro worth it for an appliance repair shop?
- At $59–$299 a month billed annually ($79–$329 month to month, read October 15, 2026), Housecall Pro earns its price for a shop whose constraint is demand: reviews, a website, consumer booking and marketing add-ons. For an appliance shop whose money goes into parts, its appliance record is Property Profiles, an opt-in app that is not linked to parts or stock, and its appliance page mentions inventory in one line. Taskrol: Solo $0 forever (1 technician), Basic $29/month (1 user), Pro $129/month (3 users), each extra user $29/month; 7 days of Pro for every new account, no card, with parts found by model number and van and warehouse stock on every plan.
- How do I move my Housecall Pro customers into a new system?
- Housecall Pro will email you a CSV of your customer list: open Customers, click Actions, choose Export, and confirm your email. What happens next depends on where you land. Taskrol imports that file directly in its web app — Settings → Database import → Housecall Pro — reading names, mobile, home and work numbers, email, notes, tags, lifetime value, and up to six service addresses per customer. That export is Housecall Pro's customer list. For anything else you need moved, migration is available through support: send what Housecall Pro gives you to [email protected] and we move what it contains.
- What should an appliance repair shop switch to from Housecall Pro?
- A repair-specific tool, if a part is needed on most of your calls. Taskrol records the machine on every job, searches parts by its model number, and shows what is already on the van; Rossware fits if warranty-network dispatch is most of your revenue. If you would rather stay on a multi-trade system, Jobber is the closest like-for-like replacement and Workiz is built around the phone and marketplace leads.
- What does Housecall Pro include that I should check before I leave?
- The tools that fill the calendar, and the accounting link. Housecall Pro puts online booking, automated reminders, review management, marketing campaigns, and a website product in one box, dispatches to the closest technician, pays out through Instapay at a published card rate, and syncs with QuickBooks. Check each of those against the product you are moving to before you cancel. Your customer list leaves with you as a CSV export.
- What is the best alternative to Housecall Pro?
- If you repair appliances or HVAC equipment, a repair-specific tool, and ours is the one we put first: Taskrol for retail and COD work where a part is needed on most calls. Rossware for warranty-network dispatch. Jobber, if you want the closest like-for-like replacement for a multi-trade home-service business. Workiz, if the phone system and marketplace leads from Angi, Thumbtack, and Google Local Services Ads are why you'd switch.
- Why is Taskrol at the top of a list its own team wrote?
- Because it's our product and, for a shop that repairs appliances or HVAC equipment, the one we'd pick; the introduction says so in plain words. The page is organized around two things, what a shop pays once every seat and add-on is on the bill, and the appliance. Taskrol answers both: published plans with a free one for a single technician, and a model number that leads to the part and to the van that holds it. A business that also runs plumbing or cleaning crews should read Jobber and Workiz, the next two entries.
- Which Housecall Pro alternatives don't charge per seat?
- Service Fusion (flat, unlimited users on all three tiers), ServiceM8 (priced by monthly job volume, unlimited users on paid plans), and Orcatec (a free version, then pay for the features you pick). Taskrol prices by plan: Basic includes one user and Pro three, each additional user is billed monthly on both, and subcontractors are unlimited from Basic. Jobber keeps Housecall Pro's shape: seats included per tier, extra users billed monthly.
- Does Jobber track appliance model and serial numbers?
- Through custom fields: text, number, dropdown, true/false, or area fields on clients, properties, quotes, jobs, and invoices, on the Connect plan and above. There is no equipment module, and Jobber's appliance page describes no parts or inventory; stock comes from third-party apps in its App Marketplace.
- Which Housecall Pro alternatives sync with QuickBooks?
- Taskrol (QuickBooks Online, one way from Taskrol to the books, on Basic and Pro: customers, invoices, payments, tips, card surcharges and refunds), Jobber (QuickBooks Online, Connect tier and up), Workiz (every tier), ServiceM8 (QuickBooks Online plus Xero and MYOB), Service Fusion (bi-directional), Orcatec (QuickBooks Online), ApplianceOps (QuickBooks Online, nightly), ServiceTitan (Online and Desktop Premier and Enterprise), and Smart Service (built around QuickBooks Desktop or Online). Rossware is exports only.
- Is there a free alternative to Housecall Pro?
- Three on this list publish a free tier: Taskrol Solo (one technician, unlimited jobs, no card), ServiceM8 Free (one user, a monthly job cap), and Orcatec's free version. Jobber offers a 14-day trial of Grow, Workiz a seven-day trial, and ApplianceOps a 14-day trial with no card, 30 days with a referral code. Service Fusion doesn't mention a free trial; ServiceTitan and Smart Service are sold by quote.
- Does Housecall Pro track appliances?
- Yes, through Property Profiles, an app you switch on under My Apps. It records item type, display name, make, model, serial, install date, and notes per address, and it attaches to jobs. Its documentation doesn't connect that record to parts or inventory, and the appliance industry page mentions inventory only in one line about tracking parts and inventory; the parts side is a flat-rate price book.
- Which Housecall Pro alternative works offline?
- ApplianceOps publishes full offline work: invoicing, payment capture, and signatures with no signal. Rossware's core is a local Windows application. Whichever product you shortlist, ask to see its app run in airplane mode.
- Which Housecall Pro alternative fits a plumbing or cleaning business?
- A multi-trade tool. Jobber is the closest replacement for Housecall Pro in that case, and Workiz if the phone and the lead sources are the reason for switching. Both take every home-service trade.
- Is Workiz better than Housecall Pro for appliance repair?
- For the phone and the leads, yes: a built-in phone system, AI answering, and integrations with Angi, Thumbtack, and Google Local Services Ads, with QuickBooks on every tier. For the appliance itself, not below the top tier: Workiz's appliance page doesn't describe make, model, or serial, and its Equipment Tracking and inventory sit on Ultimate, while Housecall Pro at least has Property Profiles. Which matters more depends on whether your problem is the phone or the parts.
Sources and check dates
Every fact about another vendor above comes from these pages, read on the date shown. Re-check one vendor, update one line.
| Vendor | Checked | Pages read |
|---|---|---|
| Housecall Pro | Appliance repair software · Pricing · Property Profiles · Help: Property Profile | |
| Jobber | Appliance repair software · Pricing · Help: Custom Fields · App Marketplace | |
| Workiz | Appliance repair · Pricing · Equipment tracking · Phone system | |
| ServiceM8 | servicem8.com · Pricing · Asset management | |
| ServiceM8 for Android | Help: About the ServiceM8 Android app · Google Play listing | |
| Service Fusion | Appliance repair software · Pricing · Field service management | |
| Orcatec | orcatec.com · Appliance repair · Pricing | |
| Rossware | rossware.com · Pricing · Integrations · Overview | |
| ApplianceOps | applianceops.pro · Pricing · Features | |
| ServiceTitan | Appliance repair software · Pricing · Inventory software | |
| Smart Service | smartservice.com · Appliance repair software · Pricing | |
| Housecall Pro app, opened by the Taskrol team | Current app: copying a customer's phone number and the job address |
Try the appliance-specific one for nothing
Solo is free forever for one technician — unlimited jobs and customers, no card. Open a job, put a model number in, and see whether the part is already on your truck. When the team grows, Basic is $29/month with 1 user and Pro is $129/month with 3 users, each extra user $29/month.
Or read the full ranked field and the one-to-one comparisons.