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Privacy Policy

Last updated: March 2026

1. Introduction

Taskrol ("we," "our," or "us") operates the Taskrol platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, do not use the Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password, phone number, and profile details when you create an account.
  • Company Information: Business name, address, EIN/tax ID, license number, bank details (for payouts), and other business profile data.
  • Client and Job Data: Names, addresses, phone numbers, and other information about your customers and service jobs.
  • Payment Information: Billing details processed through our payment provider. We do not store full credit card numbers.
  • Communications: Messages, notes, and other content you create within the Service.

2.2 Information Collected Automatically

  • Usage Data: Log-in times, features used, and general usage patterns.
  • Device Information: IP address, browser type, and device identifiers when you access the Service.
  • Cookies and Similar Technologies: We use cookies and similar technologies to maintain your session and improve the Service.

2.3 Information from Third Parties

  • Payment Processor: Transaction status, payment method type (not full card details).
  • Communications Provider: Call and message metadata (e.g., phone numbers, timestamps) for SMS and voice features.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process payments and manage subscriptions
  • Enable SMS and voice communications with your customers
  • Send invoices, estimates, and service-related notifications
  • Improve the Service, develop new features, and conduct analytics
  • Communicate with you about updates, support, and security
  • Comply with legal obligations and enforce our terms
  • Protect against fraud, abuse, and security threats

4. Sharing of Information

We may share your information with:

  • Service Providers: Payment processors, SMS/voice providers, email delivery services, and hosting providers. These providers are contractually bound to protect your data.
  • Your Customers: When you use the Service to send invoices, estimates, or messages, we transmit the content you provide to the intended recipients.
  • Legal Requirements: When required by law, court order, subpoena, or to protect our rights, safety, or property.
  • Business Transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy.

We do not sell your personal information to third parties.

5. Data Retention

We retain your data for as long as your account is active and for a period thereafter as we deem necessary for legal, regulatory, compliance, dispute resolution, and backup purposes. Account data may be retained for up to 7 years after closure. Payment records are retained as required for tax and financial compliance (typically 7 years or longer). We are not obligated to delete or return your data upon account closure.

6. Your Rights

Depending on your location, you may have certain rights regarding your data. To exercise any such rights, contact us at support@taskrol.com. We will respond within the timeframe required by applicable law. We may charge a reasonable fee for excessive or repetitive requests. We reserve the right to deny requests that are frivolous, infringe on others' rights, or are not required by law.

7. Security

We implement technical and organizational measures to protect your data. However, no method of transmission or storage over the Internet is 100% secure. We cannot guarantee absolute security and are not liable for unauthorized access, hacking, or other security breaches beyond our reasonable control.

8. International Transfers

Your data may be processed in the United States or other countries where our service providers operate. By using the Service, you consent to such transfers. Laws in these jurisdictions may differ from your country of residence.

9. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

10. Changes to This Policy

We may modify this Privacy Policy at any time. We will post the updated policy on the Service and update the "Last updated" date. Your continued use of the Service after the effective date constitutes acceptance of the updated policy. We are not obligated to provide individual notice of changes. It is your responsibility to review this policy periodically.

11. Contact Us

For questions about this Privacy Policy: