Buyer’s guide
ServiceM8 on Android, Plus 10 Alternatives Ranked for Repair Shops
By the Taskrol team at Kereon Inc. Vendor pages read ; page last reviewed . Dates per vendor are at the bottom.
The short answer
ServiceM8 does run on Android. Android got the cut-down ServiceM8 Lite in 2024; today ServiceM8 for Android, on Android 8.0+, has almost all the iOS app's functionality, with drawing diagrams, Room Scan, AR measuring and PDF filling still iOS-only. That leaves the bill and the parts; for appliance repair our first pick is Taskrol: stock by van inside the app rather than in Xero, a free Solo plan with no job cap, and a one-way QuickBooks Online sync from Basic up. Housecall Pro adds Property Profiles per address; Jobber is easier to live in. Xero and MYOB stay ServiceM8's own: the alternatives that sync publish QuickBooks.
What ServiceM8 costs, and what Taskrol costs
ServiceM8: Free: 1 user, 30 jobs a month; Starter $29 (50 jobs), Growing $79 (150), Premium $149 (500), Premium Plus $349 (1,500+) a month, unlimited users on paid plans (ServiceM8’s pricing page, read ).
Taskrol: Solo $0 forever (1 technician), Basic $29/month (1 user), Pro $129/month (3 users), each extra user $29/month; 7 days of Pro for every new account, no card. Basic already carries the reports, the accounting sync and the team tools: all reports, including margin and on-hand inventory, team roles and permissions, technician assignment, van and warehouse inventory, the QuickBooks Online sync, appliance manuals and AI invoices; Pro adds the shared company warehouse. Calls with recording, two-way texts and AI call answering are add-ons on any plan, free Solo included: Voice & SMS from $25 a month and AI Agent packs from $49 a month. Taskrol pricing →
ServiceM8 makes three assumptions, and it is honest about all of them. The phone is an Apple device first: for years the full app ran on iPhone, iPad, and Mac, and the Android app that arrived in 2024 was the cut-down ServiceM8 Lite. The company still calls its app optimized for Apple, although its Android app now does almost everything the iOS one does. The bill follows the number of jobs you do in a month, not the number of people who log in. And stock is a number your accounting package owns, shown inside ServiceM8 but tracked in Xero, MYOB, or QuickBooks Online. For a sole trader with an accountant on Xero, all three assumptions are gifts. This page is for the day one of them stops being true.
The list below is ranked for an appliance repair shop that is leaving ServiceM8, and every entry is read against the three assumptions. Taskrol leads it because it is built for that shop and answers two of the three in one move: a free plan with no job cap, and stock counted by van inside the product. The first assumption now counts for less than it did. On Android the question is no longer whether an alternative has a real app, because ServiceM8 has one; it is whether the alternative's Android app is the same app its iPhone users get. Second, what the bill is attached to once you leave job counting: a seat, a tier, a flat fee, or nothing. Third, where the parts live: in the product, by truck, or in the accountant's software. And underneath all of that, what survives of the thing ServiceM8 does well, the asset with a QR label on it and a history behind it.
One warning before the list, because it will settle it for some readers: the Xero and MYOB sync is ServiceM8's own, and where a product below publishes an accounting sync on the pages we read, it is a QuickBooks sync. If your books are in Xero, the question is not which alternative, it is whether to move at all, and the last section is written for you.
What ServiceM8 does well
Written first, on purpose. If none of this describes a problem you have, the rest of the page is not for you and you should stay where you are.
- It does not count people. The pricing page says it plainly: we don't charge per user, and Free is the one plan with a user limit. Hire a dispatcher, add a subcontractor for the summer, and the bill does not move.
- The free plan is a plan, not a trial. One user and 30 jobs a month, with bonus jobs earned by taking card payments and no card to sign up. Alongside it there is a 14-day trial with full access to every feature.
- The asset register is the best thing on its appliance page. Dishwashers and refrigerators get a location on the client's site, service and inspection forms are filled in against each one, its history accumulates, and PDF inspection reports come out the other end. Every asset begins life as a globally unique QR code label, durable and UV-resistant, ordered from the dashboard and stuck on the machine, so the next visit starts with a scan.
- Three accounting packages on every plan: Xero, QuickBooks Online, and MYOB, with invoices synced in two clicks. The products below that publish a sync publish it for QuickBooks.
- The customer can book without calling. Instant online quotes that drop the job straight into the account, reminders by email or SMS before the visit, and a phone add-on available on every plan.
- Small things that are right for a technician: scan a barcoded item to add it to the invoice, add materials with current pricing, track time on site, keep procedures and how-to guides as videos and articles in Knowledge. On an iPhone it is a polished, single-purpose tool, and by its own count it manages more than 22 billion dollars of jobs.
- It publishes an appliance repair page at all, which most generalists do not bother with, and it names the machines on it.
Why shops leave ServiceM8
- Android used to top this list, and it is a smaller reason now. When we read ServiceM8's help center in September 2026, Android had ServiceM8 Lite, meant for temporary workers and subcontractors, without payments, other staff's schedules, barcode scanning, staff messaging, proposals, deposits, or assets, and the article recommended iPhones. By October 4 the same help center described ServiceM8 for Android with almost all of the iOS app's functionality. What still stays on iOS: drawing diagrams, Room Scan with 3D viewing and AR measuring, editing or filling PDFs from attachment previews, and fully automatic photo tagging in the camera. On Google Play the app shows 3.8 stars from 717 reviews, and the Android page on ServiceM8's own site still describes Lite.
- The good month is an upgrade. Free is 30 jobs a month, Starter 50, Growing 150, Premium 500, Premium Plus 1,500 and up, and when the credits run out you are prompted to move up. A shop running 150 jobs a month sits on the Growing line exactly; the 151st is a plan change, and a shop that grows by jobs rather than by people pays for growth on the day it happens.
- Stock belongs to the accountant. Per the help center, the stock level you see is the one Xero, MYOB, or QuickBooks Online keeps, and it changes when an invoice that used a tracked item is approved and synced. ServiceM8 displays the number; it does not own it, and nothing on its pages says which truck a part is on or which part fits a given model. For a trade where a part is needed on most calls, that is the whole parts side missing.
- The asset was built for a fire extinguisher. Asset Management is described for businesses which install, service, or inspect any kind of equipment, with fire extinguishers, air conditioners, and compressors as the examples. A washer can be an asset, and the QR label is a good idea, but the record is a type, a location, custom fields, and photos, with no link to parts. And it is an add-on that begins on the Growing tier.
- The stretch between visits is not published. Nothing on the appliance page or the pricing page describes a job that stops for a part and comes back, and with no stock in the product there is nothing to hold the part against. Electronic forms are a Growing feature and job costing a Premium one, so the paperwork that goes with a two-visit repair climbs the ladder too.
- Warranty-network dispatch is not published, and neither is anything about OEM or home-warranty claims, which rules it out for the shops whose week is made of that work.
ServiceM8 alternatives at a glance
Who each one is for. The detail on every entry is in the list underneath — this table deliberately doesn’t repeat it.
| Alternative | Best for |
|---|---|
| 1. Taskrol | Appliance and HVAC repair shops on any mix of phones, where the part decides whether the job closes today |
| 2. Housecall Pro | The multi-trade crew that wants a record for the machine at each address and QuickBooks Online, on one app for both phones |
| 3. Jobber | Shops that want a highly rated app on both phones, a customer portal, and a two-week trial |
| 4. Workiz | Shops that grow by leads and want the phone answered inside the CRM, on both phones, with stock on the top tier |
| 5. Service Fusion | The shop that liked not counting users and wants to keep that on a flat bill with QuickBooks Online or Desktop |
| 6. FieldPulse | Shops that chose ServiceM8 for the asset register and want the same idea on Android, with stock by truck behind it |
| 7. Smart Service | Shops whose books are in QuickBooks, Desktop above all, that want a per-appliance record deeper than an asset type |
| 8. ServiceTitan | The top of ServiceM8's own range, twenty staff and up, with a warehouse and someone whose job is purchasing |
| 9. ApplianceOps | Appliance shops of up to five people that are Android-first, do home-warranty work, and want the app to work with no signal |
| 10. Rossware (ServiceDesk) | Warranty-dispatched appliance shops that will put a Windows machine in the office to get parts per truck and twelve networks |
“Not published” anywhere below is said of another vendor and means the pages we read don’t mention it. It doesn’t mean the feature doesn’t exist.
10 ServiceM8 alternatives, ranked
1. Taskrol
- Best for
- Appliance and HVAC repair shops on any mix of phones, where the part decides whether the job closes today
- What changes if you move here
- On the three assumptions. Android: technicians get the same app on iPhone and Android, with the web app beside it for the office, which is level with ServiceM8 now that its Android app has caught up. The bill: Solo costs nothing, for one technician, with no ceiling on jobs and no card, so the 30-job wall of ServiceM8 Free is not there; Basic is one flat monthly price with one user included and unlimited subcontractors; Pro is one flat monthly price covering three users; on both, each additional user is billed monthly; Voice & SMS telephony and the automatic ETA and sales-tax rate are priced separately, and AI-drafted invoices come with Basic and Pro; the paid plans come with a seven-day full-access trial. Stock: it lives in the product. The technician points the camera at the data plate and it reads the model and serial onto the job; the parts search then runs on that model against a catalog and comes back with fitting parts only, each marked with the van cell that holds one and the warehouse count. Parts diagrams are on every plan, including the free Solo plan. Anything to buy goes on a shopping list, his own on Solo and the company's on Pro, and the job sits In Progress until the return visit, booked for the next business day. Each job keeps the machine it was for, on the customer's record beside their other jobs, so the next visit starts from the model and the address, and a warranty callback is spun off the completed job with one tap, linked to it, and kept out of the job counts. One invoice carries three signatures: authorization to diagnose, approval of the estimate, completion. The books, on Basic and Pro: the owner connects the company to its QuickBooks Online company through Intuit's sign-in, pairs Taskrol's line types with QuickBooks items once (parts, labor, the diagnostic fee, discounts, tips, card surcharges, refunds), and after that each job's customer, its invoice, the payments on it, a sales receipt for tips and card surcharges, and any refund receipt are written into QuickBooks as the job is completed, sent, or paid — one way, Taskrol to QuickBooks Online, with a sync log, a Retry button, and Send to QuickBooks on the job for a manual push. On Basic and Pro, the manual opens from the job, and the web report hands the bookkeeper a CSV with a row for each job: revenue, parts cost, margin, card net received, taxes, and tips.
- What it costs
- Solo $0 forever (1 technician), Basic $29/month (1 user), Pro $129/month (3 users), each extra user $29/month; 7 days of Pro for every new account, no card. Taskrol pricing →
Why first: for an appliance repair shop leaving ServiceM8, the bill and the stock flip together here. Solo is a free plan with no job cap, and Basic and Pro are flat published prices, so a busy month stays on the same plan. Stock is counted by van and warehouse inside the product, the parts search starts from the model number on the job, and van stock, warehouse stock, and parts diagrams all come with every plan, the free one included. Technicians run one app on Android and iPhone, and a new account gets seven days of Pro with no card. The invoice still reaches the accountant on its own: Taskrol writes customers, invoices, payments, tips, and refunds into QuickBooks Online, one way, on Basic and Pro. The entries that follow each carry a ServiceM8 habit forward: Housecall Pro and Jobber serve a multi-trade business and publish a QuickBooks sync, Service Fusion keeps users uncounted, and FieldPulse keeps an asset register.
2. Housecall Pro
- Best for
- The multi-trade crew that wants a record for the machine at each address and QuickBooks Online, on one app for both phones
- What changes if you move here
- One app on the App Store and Google Play, rated 4.6 on each by its own mobile page. On the first assumption, Android, it is no longer a fix, since ServiceM8's own Android app has caught up, so the case for it rests on the machine record and on keeping a QuickBooks Online sync. On the machine, Property Profiles is an app you enable under My Apps; per address it stores notes, an install date, a serial, a model, a make, a display name, and an item type, and those items appear on a job as long as the service address is the same, which is fuller than an asset type with custom fields. Today's appliance page mentions repair jobs that are one-time or recurring, checklists you build yourself, the closest technician dispatched automatically, flat-rate pricing from a price book, texts when the tech is on the way, review management, Instapay, and fourteen days free with no card. QuickBooks Online arrives with the Essentials tier.
- What it costs
- Basic $79 a month or $59 billed annually, 1 user; Essentials $189 a month or $149 billed annually, 5 users; Max $329 a month or $299 billed annually, 8 users; $35 a month per additional user (Housecall Pro’s pricing page, read ).
- Watch for
- The bill counts people, which is the assumption you are giving up. Basic comes with a single user, Essentials with five, Max with eight, and anyone beyond that is billed monthly. QuickBooks Online is an Essentials feature, so syncing the books, which ServiceM8 gave you on a free plan, does not survive on Basic. No Xero and no MYOB. Add-ons are numerous: Websites, Tap to Pay, dashcams, Campaigns, Voice, Accounting, Payroll, Pipeline, the Sales Proposal Tool, and CSR AI, with open API access, recurring service plans, and route optimization held on Max. Stock: none published; the parts side is the price book, and nothing in the Property Profile help article reaches a part.
3. Jobber
- Best for
- Shops that want a highly rated app on both phones, a customer portal, and a two-week trial
- What changes if you move here
- Jobber's appliance page prints both ratings, 4.8 on the App Store across 13,861 reviews and 4.5 on Google Play across 4,883, where ServiceM8's Android app shows 3.8 across 717. Client Hub is a portal open around the clock where a customer requests a repair, approves a quote, checks the details of the coming visit, and pays, which is ServiceM8's online booking with the rest of the relationship added. Optional line items on a quote let the customer pick, with the total recalculated before they approve. The page says appliance model and serial numbers are kept beside the job details and customer information, and that a note about a warranty or a replacement part can be pinned to the client or to the job. QuickBooks Online syncs from Connect, approved timesheets included. Fourteen days of Grow, no card. Web, iOS, and Android.
- What it costs
- One user: Core $49 a month or $29 billed annually; a team with 5 users: Connect $199 ($149), Grow $299 ($229), Plus $499 ($399) (Jobber’s pricing page, read ).
- Watch for
- Seats follow team size, not tier: one user on Core, Connect, or Grow, or five, ten, or fifteen on Connect, Grow, or Plus, with more billed monthly, so a dispatcher costs money here where it cost nothing there. No Xero, no MYOB. The model number goes into a custom field of one of five types, which can sit on a team member, an invoice, a job, a quote, a property, or a client and carry forward through the workflow; the help center calls custom fields available on select plans, and the pricing page puts them on Connect, Grow, and Plus, not on Core. No inventory, no purchase orders, and no equipment module of Jobber's own on the pages we read, with stock left to third-party apps in its App Marketplace, so the asset register you are leaving becomes a field. Marketing suite and AI receptionist are included on Plus and add-ons below it. Warranty-network dispatch is not published.
4. Workiz
- Best for
- Shops that grow by leads and want the phone answered inside the CRM, on both phones, with stock on the top tier
- What changes if you move here
- Workiz runs one app on the App Store and Google Play and answers the phone for you: one dashboard for calls, texts, and emails, a Genius AI Answering service that books emergency callers at any hour in English, Spanish, and French, and lead integrations its appliance page names for Yelp, Thumbtack, Angi Leads, and Google Local Services Ads. Where ServiceM8's booking page waits for the customer, Workiz goes and gets them. On parts, the appliance page talks about managing back orders, about a purchase order and its tracking number attached to the job, and about knowing what is in stock and what is running short; the pricing page files inventory management, purchase orders, equipment tracking, and multi-day jobs under Ultimate. QuickBooks and custom fields are on Standard. Seven-day trial, no card, and 120,000-plus pros by its own count.
- What it costs
- Every plan — Standard, Pro and Ultimate — says “Request pricing”; the trial is 7 days with no credit card (Workiz’s pricing page, read ).
- Watch for
- The tier does the counting here rather than the job or the seat. The part, the stock, and the equipment record are all Ultimate features, with service plans, checklists, and the open API, and the three Genius products, Phone, Answering, and Marketing, are add-ons above any tier. Make, model, and serial are absent from the appliance page, and the pricing page's "equipment tracking" is a label without a description of the record, so from a QR-labeled asset you would be moving to a line on a plan. No Xero, no MYOB. Seven days is a short trial for a shop that wants to see a return visit inside it. Warranty-network dispatch: not published.
5. Service Fusion
- Best for
- The shop that liked not counting users and wants to keep that on a flat bill with QuickBooks Online or Desktop
- What changes if you move here
- Service Fusion does not bill per person either. Starter, Plus, and Pro all come with unlimited users, and the appliance page says outright that with no per-user fees the cost holds steady as the business grows. That keeps the ServiceM8 promise while dropping the job cap, and there is a mobile app for Android and for iOS. QuickBooks is included on Starter; the appliance page calls the sync bi-directional for customers, products, and services, with deposits, invoices, and payments going across on their own, and the field service page adds that it works with Online or Desktop. Plus brings inventory management and job costing. Also on the appliance page: dispatch and scheduling, estimates, a web booking portal for customers, texts before the visit, eSign inside the estimate, GPS on the fleet, and a Stripe reader for cards in the field; onboarding and unlimited support come with every plan, and there is no contract.
- What it costs
- Starter $245, Plus $382 and Pro $627 a month, or $208, $325 and $533 a month billed annually; unlimited users on every plan (Service Fusion’s pricing page, read ).
- Watch for
- A flat price sized for an office is a lot of price for a sole trader stepping up, so this is the entry for a shop with a dispatcher. Make, model, serial, and parts are all absent from the appliance page, so the asset register becomes nothing described. Custom documents, eSign documents, the customer web portal, and progress billing sit on Pro or cost extra below it; GPS fleet tracking and ServiceCall.ai cost extra on every tier. No Xero, no MYOB. A demo is offered and a trial is not mentioned. Warranty-network dispatch is not published.
6. FieldPulse
- Best for
- Shops that chose ServiceM8 for the asset register and want the same idea on Android, with stock by truck behind it
- What changes if you move here
- FieldPulse is the generalist whose asset record comes closest to what you are leaving, and it runs one app on iOS and Android with a web app behind it. An asset there carries its model name, the date it was installed, its warranty information, and a life-cycle state (uninstalled, in use, or retired); it can be attached to service jobs, keeps its maintenance history, and follows the house to a new owner when it sells. Behind the asset there is stock ServiceM8 does not own: inventory by truck, warehouse, and job site, serialized units traced to the installation, alerts when stock runs low, purchase orders raised on site, barcode scanning, and usage logged with no signal and synced later. The appliance page adds a drag-and-drop calendar, views for several teams at once, live GPS, a built-in pricebook, a customer portal, a booking portal, recurring visits under maintenance agreements, and Operator AI for missed calls. QuickBooks Online syncs both ways for customers, invoices, and payments, and a help article covers QuickBooks Desktop 2024 and newer on Windows. The homepage claims 4.8 out of 5 across 2,537 reviews.
- What it costs
- A custom quote, seat-based with a contract term; the pricing page shows no figures (FieldPulse’s pricing page, read ).
- Watch for
- Pricing is the inverse of ServiceM8's. There are no tier names on the pricing page. It describes seat-based pricing in which a set number of seats is bought upfront for the length of the contract, at a rate that varies with what each seat can access; the way in is a demo and a custom quote, and no trial is published. Premium products sit on top: Custom Forms, Fleet Tracking, Financing, Payments, Pricebook, Chat AI, Operator AI, and Engage. Make, model, and serial are missing from the appliance page, where the machine is notes, photos, parts, and service records inside the job, and neither the asset page nor the inventory page says the model leads to the part. QuickBooks only, no Xero or MYOB. Warranty-network dispatch: not published.
7. Smart Service
- Best for
- Shops whose books are in QuickBooks, Desktop above all, that want a per-appliance record deeper than an asset type
- What changes if you move here
- Smart Service's appliance page describes the record a ServiceM8 asset is standing in for. Each appliance gets prior work orders, photos, its location in the home, a serial number, a model, and a make, plus a warranty expiration flag and callback tracking; in the field the technician records labor notes, signatures, photos, fault codes, and the serial and model numbers, and can read the machine's whole history before knocking. The page says the office and the field can see inventory availability and plan parts ahead of the appointment, the one sentence on this page that names the two-trip problem. Dispatch draws on employee skills and scheduling suggestions. The product calls itself an add-on to QuickBooks, not just an integration, syncing Desktop and Online; it comes as Smart Service Cloud with a mobile app or Smart Service Desktop with iFleet, and iFleet is on Google Play and the App Store.
- What it costs
- From $129.99 per user a month with a 3-user minimum; the final price is a written quote (Smart Service’s pricing page, read ).
- Watch for
- Quoted, not listed. The number depends on the edition, the size of the team, how you pay, and the work of bringing your customer and QuickBooks data over, with onboarding and data conversion folded in, and Desktop customers renew support every year. Their reasoning, that two trucks and fifty technicians should not be billed alike, is fair and cannot be checked from the site. The Desktop edition installs next to QuickBooks Desktop on a Windows machine, a long way from an iPhone-and-Mac product. How far the inventory reaches, truck by truck, is not published. QuickBooks only; no Xero, no MYOB. Warranty-network dispatch: not published.
8. ServiceTitan
- Best for
- The top of ServiceM8's own range, twenty staff and up, with a warehouse and someone whose job is purchasing
- What changes if you move here
- ServiceM8 says it is for sole traders up to 20 staff, and ServiceTitan starts where that ends. The mobile app is on Android and iOS. Its inventory page describes a single workflow for purchases, returns to vendors, transfers, and adjustments; inventory at more than one location; barcodes; replenishment that triggers on stock levels against a list you set per location; and technicians checking stock from the field to reserve or request it, which is the parts side ServiceM8 leaves to Xero, built as a system. The appliance page's headline features are Customer Experience, Job Histories, Service Agreements, Custom Forms, Dispatching, Capacity Planning, Timesheets, and Pricebook. QuickBooks Online and the Premier and Enterprise editions of Desktop. Cloud-based, with 100,000-plus trade professionals by its own count.
- What it costs
- Starter, Essentials and The Works each say “Request Pricing”; pricing is per technician (ServiceTitan’s pricing page, read ).
- Watch for
- Priced per technician, by quote, after a demo. The pricebook, invoicing, call booking, scheduling, and dispatching are Starter; payroll management and mobile estimates arrive with Essentials; configurable payroll, customizable memberships, commission tracking, and advanced reporting are The Works; and above the packages sit the Pro products, an AI voice agent, Contact Center Pro, Field Pro, Dispatch Pro, Scheduling Pro, Fleet Pro, Pricebook Pro, and Marketing Pro. For a shop that was on a free plan last year, this is a different universe of cost and rollout. No Xero, no MYOB. Warranty networks: not published.
9. ApplianceOps
- Best for
- Appliance shops of up to five people that are Android-first, do home-warranty work, and want the app to work with no signal
- What changes if you move here
- ApplianceOps is ServiceM8's platform assumption turned upside down: the native app is on Google Play for Android, and an iPhone gets a progressive web app installed from the browser. The author is a technician with close to twenty years of appliance calls behind him, and the range runs from a single operator to a five-person store that also sells, delivers, and runs a parts counter. On an invoice every appliance has its own block, model and serial included, with a labor rate type and its own parts and services; per customer there is a warranty card listing machines, parts, and repairs with their expiry dates. The stock ledger only appends, tracks parts by model number with cost, markup, and level, and Parts-to-Order collects every part still to be ordered across open invoices into a single buying list. Warranty claims have their own states, draft, submitted, approved, paid, with split billing on one invoice, and a dispatch email from ServicePower, Choice, First American, or AHS can be pasted in to fill the customer, address, appliance, and claim numbers. The error-code lookup covers Maytag, KitchenAid, Bosch, Frigidaire, GE, Whirlpool, LG, and Samsung. Offline is complete: invoice, pay, and sign with zero bars. All core features on all plans, fourteen days free with no card, thirty with a referral code, and cards processed on your own Stripe account with no cut taken.
- What it costs
- $35 a month for the first seat and $10 for each seat up to five ($75 for five); AI Dispatch add-on $65 (1–2 techs) or $95 (3–5 techs) a month (ApplianceOps’s pricing page, read ).
- Watch for
- For an all-iPhone crew this is a wall ServiceM8 never had: no native iOS app. QuickBooks Online receives a nightly push, with a sync-now button, rather than a live sync, and there is no Xero or MYOB. The price is a base for the first seat plus a charge per additional seat, capped for a five-person shop and per seat beyond it, so it counts people, which ServiceM8 did not. The company describes its team as small, and its pages showed us no independent reviews.
10. Rossware (ServiceDesk)
- Best for
- Warranty-dispatched appliance shops that will put a Windows machine in the office to get parts per truck and twelve networks
- What changes if you move here
- The farthest from an iPhone-and-Mac product on this list, and deep on the two things ServiceM8's pages do not cover. Parts: a list of desired inventory that records, per item, the make and the kind of machine it goes into and how many to keep on each truck and in the stock room; a view of every unique item with its cost, its truck or shelf, and the time it has spent there; and special orders a technician places from the field inside the job. Warranty: the integrations page carries twelve logos, two manufacturers in Samsung and LG, four dispatch platforms in ServiceBench, ServiceLive, ServicePower, and Dispatch.me, and six warranty and retail names in Warrantech, PC Richard & Son, American Home Shield, First American Home Warranty, Fidelity National Home Warranty, and Old Republic Home Protection; an incoming dispatch becomes a job by itself and status changes go back up. Waiting for Parts is a job status by name. The technician app runs on Windows, iOS, and Android, so the Android question is answered in the field; the founder ran an appliance repair company, and the site claims 30-plus years.
- What it costs
- ServiceDesk core $199 a month, flat; add-ons priced separately: SD-Mobile $32 per user, SmartParts $35, DispatchLinks $29, RevenueBuilder $49 and Dealer $49 a month (Rossware’s pricing page, read ).
- Watch for
- The main application runs only on Windows, in the pricing page FAQ's words, and cloud means a Windows Server, which they can host. Coming from a product that lives on a phone, that is the whole reason it is last. QuickBooks: data exports, no direct integration, and no Xero or MYOB. Around the flat core sit add-ons with their own prices: hosting in tiers, an American Home Shield status updater, SmartParts, SD-Dealer, SD-RevenueBuilder, DispatchLinks, SD-CyberOffice billed by usage, and the SD-Mobile technician app per user, with the route optimizer charged per run. Fullsteam Software Holdings LLC is the name on the copyright line, which means the company has been acquired.
What ServiceM8 counts
Jobs, not people. The pricing page says ServiceM8 does not charge per user, and the only plan that limits users is Free, to help sole traders get started. Free is one user and 30 jobs a month, with bonus jobs earned by taking card payments through it. Starter is 50 jobs, Growing 150, Premium 500, Premium Plus 1,500 and up, with users unlimited on all four. When the month's credits run out you are prompted to upgrade. For a shop that grows by hiring, that is the kindest bill in the category. For a shop that grows by doing more jobs with the same three trucks, it is a bill that grows with you, on the day you grow.
Phones, which count for less than they did. In September 2026 the homepage listed iPhone, iPad, Mac, and ServiceM8 Lite for Android, and the help center described Lite as an app for staff with no management role that could not take payments, scan barcodes, or show other staff's schedules. On October 4 the homepage spoke of full-featured iOS and Android apps, the pricing page answered a question about Android crews by calling the Android app almost identical to the iOS one, and the help-center article listed what an Android phone now does: other staff's schedules, client job history, quotes and invoices, payments and deposits, proposals, forms, assets with barcode lookup, and staff messages. The differences it names are drawing diagrams, Room Scan with 3D viewing and AR measuring, editing or filling PDFs from attachment previews, and fully automatic in-camera tagging. The app needs Android 8.0 or later and Tap to Pay needs Android 13. The same pricing page still offers a fund to help a business buy iPhones.
Stock, in the accounting package. The field service page says ServiceM8 provides visibility of stock levels which are synced and tracked in Xero, MYOB, or QuickBooks Online, and shows a line item with the number of items in stock. The help article adds that the accounting package's stock level is updated when invoices that used tracked items are approved and synced. So the number on the screen is real, and it belongs to Xero. Nothing on these pages says which truck a part is on, what a model needs, or what a job is waiting for.
Every alternative above is read against those three counts: the phone, the bill, and the stock, and since ServiceM8's Android app caught up, the phone weighs least. For an appliance repair shop the stock weighs most, which is why Taskrol leads the list. The asset register with its QR label is the fourth column, because it is what ServiceM8 does best.
One product against one, on the same three counts, is at Taskrol vs ServiceM8.
The Android column, product by product
ServiceM8 now publishes an Android app with almost all of its iOS features, so in this column the alternatives match it rather than beat it. One app on both phones, by each vendor's own pages: Taskrol (one technician app on iPhone and Android, with the office on the web), Housecall Pro (App Store and Google Play, 4.6 on each), Jobber (4.8 and 4.5, with the review counts printed on its appliance page), Workiz (App Store and Google Play), Service Fusion (Android and iOS), FieldPulse (iOS and Android with a web app), ServiceTitan (Android and iOS), and Smart Service's iFleet (Google Play and the App Store). Rossware's technician app runs on Windows, iOS, and Android, with the office on a Windows program. ApplianceOps is the one entry where the iPhone is the weaker phone: a native Android app and a browser install on iPhone.
What a platform list will not tell you is whether the Android build does everything the iPhone build does. ServiceM8 publishes its own list of differences, which few vendors bother to do; for the others, hand the salesperson an Android phone in the demo and ask it to take a card payment, scan a label, and open another technician's schedule. For Taskrol on an Android phone: card payments, the team's schedule, and a camera that reads the model plate and the printed number on a part or its box. We would rather you saw it than took it from us.
The whole category, seventeen products including several that are not on this list, is ranked by where the appliance lives in the appliance repair software comparison.
Where the bill lands after job counting
Taskrol puts a flat price on each plan: Solo is free for one technician with no job cap, Basic includes one user with unlimited subcontractors, and Pro is a flat price with three users included, with each additional user billed monthly on both paid plans. Service Fusion keeps ServiceM8's promise of not counting people: it charges one flat price per tier with unlimited users. Housecall Pro and Jobber count seats in blocks, one, five, and eight by tier on one, one, five, ten, or fifteen by team size on the other, with extra users billed monthly. Workiz counts by tier, with the parts side on Ultimate and the Genius products on top. ApplianceOps is a base plus per seat, capped for a five-person shop. FieldPulse sells a set number of seats upfront for a contract term, by quote. ServiceTitan is per technician, by quote. Smart Service is a quote built on edition, team size, and data conversion. Rossware is a flat core plus a per-user technician app plus itemized add-ons and a metered optimizer.
So bring two numbers to the comparison: last quarter's job count and last quarter's headcount, and which one grew. If the jobs grew and the people did not, ServiceM8's own ladder is the expensive one and Service Fusion or a flat plan is the answer. If the people grew, ServiceM8's bill never moved with them, and the reason to leave is the phone or the parts, not the bill.
Each entry shows the vendor's published prices with the date they were read, and each pricing page is linked in the sources. Price the tier that has what you need, with the add-ons you would switch on in the first month, and compare that total to the ServiceM8 tier your job count actually lands on.
If you should stay on ServiceM8
Start with the books. ServiceM8 syncs Xero, MYOB, and QuickBooks Online on every plan, and on the pages we read the alternatives that publish an accounting sync publish it for QuickBooks; ours is QuickBooks Online too, one way out of Taskrol, on Basic and Pro. If your accountant lives in Xero, that link is ServiceM8's, and it is the strongest reason on this page to stay. And an Android technician is no longer a reason to move on its own: install ServiceM8's own Android app on that phone before you plan a migration.
Stay if you are one person doing fewer than 30 jobs a month, on either phone, because the free plan covers that shop and carries the accounting sync with it. Stay if commercial sites are the business, with equipment to inspect, forms to complete against it, and PDF reports to hand over, because that label-and-form workflow is what the asset register was built for. Stay if the job cap is the only complaint: moving up a tier is cheaper than moving product, and users stay unlimited as you climb.
And ask ServiceM8 the two questions this page could not answer from its site: where a part is when it is on a truck rather than in Xero, and what a repair looks like while it waits for one. If the demo answers both, the parts side is better than its documentation, and you should weigh what you were shown over what we read.
Frequently asked questions
- What is the best alternative to ServiceM8 for an appliance repair shop?
- Taskrol is our first pick. For an appliance or HVAC repair shop where the part decides the job, it runs the full app on Android, iOS, and web, looks the part up by model number, keeps stock by van inside the product, writes invoices and payments into QuickBooks Online one way on Basic and Pro, and its free Solo plan has no job cap. Housecall Pro suits a multi-trade crew that wants the machine on record: one app on Android and iPhone, fourteen days free without a card, QuickBooks Online from Essentials, and a Property Profile per address. Jobber if the customer portal and a highly rated app matter more. Service Fusion if the thing you liked was never counting users. And if your books are in Xero or MYOB, that sync is ServiceM8's own, which may settle it.
- Does ServiceM8 work on Android?
- Yes. ServiceM8 for Android is on Google Play and needs Android 8.0 or later, and ServiceM8's help center says it has almost all the functionality of the iOS app: your own and other staff's schedules, client job history, quotes and invoices, payments and deposits, proposals, forms, assets with barcode lookup, and staff messages. Drawing diagrams, Room Scan with 3D viewing and AR measuring, editing or filling PDFs from attachment previews, and fully automatic in-camera photo tagging are iOS-only. Tap to Pay on Android needs Android 13 or later, NFC, and an account where it is already activated. Read on October 4, 2026.
- Is ServiceM8 Lite still the Android app?
- Not according to ServiceM8's help center, which no longer mentions Lite. ServiceM8 Lite, released in 2024, was a cut-down Android app for technicians, subcontractors, and temporary workers, without payments, barcode scanning, or other staff's schedules, and that is still what the Android page on ServiceM8's own site describes. The help-center article we read on October 4, 2026 describes ServiceM8 for Android with almost all the iOS app's functionality, and the Google Play listing pitches it to business owners, managers, office staff, technicians, and subcontractors alike. If someone told you the Android app cannot take payments, they were describing Lite.
- How does ServiceM8 pricing work?
- By monthly job volume, not by user. Free is one user and 30 jobs a month, with bonus jobs earned by taking card payments. Starter is 50 jobs, Growing 150, Premium 500, and Premium Plus 1,500 and up, all with unlimited users. Asset Management, electronic forms, bundles, proposals, inbox, and progress invoicing begin at Growing; job costing, markup billing, and Knowledge begin at Premium. A phone add-on is available on every plan, and there is a 14-day trial with full access and no card.
- Does ServiceM8 track parts inventory?
- It shows stock levels that are synced and tracked in Xero, MYOB, or QuickBooks Online, and the accounting package's count is updated when invoices using tracked items are approved and synced. That is visibility, not a parts system: nothing on ServiceM8's pages describes stock by truck, a link from a model to the parts that fit it, or what a job is waiting on. Materials with current pricing and barcode scanning to add billable items are on the appliance page.
- Which ServiceM8 alternatives run the full app on Android?
- Seven of them put one app on both platforms: Taskrol, Housecall Pro, Jobber, Workiz, Service Fusion, FieldPulse, and ServiceTitan; Smart Service's iFleet is listed on both stores too. Rossware's technician app covers Windows, iOS, and Android, though the office runs a Windows program. ApplianceOps has a native Android app and a browser-installed app for iPhone. ServiceM8 itself now belongs on this list, so ask every vendor the question ServiceM8's help center answers for itself: what does the Android app not do that the iPhone app does? Then, on an Android phone in the demo, take a payment and open another technician's schedule.
- Which ServiceM8 alternatives don't charge per user?
- Service Fusion, which charges a flat price per tier with unlimited users. Taskrol prices by plan: Solo is free for one technician with no job cap, Basic includes one user with unlimited subcontractors, and Pro is a flat price with three users included; each additional user is billed monthly on the paid plans. Housecall Pro and Jobber include seat blocks per tier and bill extra users monthly. Workiz gates by tier. ApplianceOps is a base plus per seat. FieldPulse sells seats upfront for a contract term, ServiceTitan is per technician, Smart Service is quoted, and Rossware is a flat core plus a per-user technician app plus add-ons.
- Which ServiceM8 alternatives sync with Xero or MYOB?
- Xero and MYOB are ServiceM8's own ground on this page. Where the alternatives publish an accounting sync, it is QuickBooks: Taskrol on Basic and Pro, one way into QuickBooks Online, Housecall Pro from Essentials up, Jobber from Connect up, Workiz on its Standard tier, Service Fusion on Starter with Online or Desktop, FieldPulse two-way with Online and Desktop through the Web Connector, Smart Service as a QuickBooks add-on for Desktop and Online, ServiceTitan for Online and the Desktop Premier and Enterprise editions, and ApplianceOps as a nightly push to Online. Rossware exports data and does not integrate. ServiceM8's three-package sync on every plan is a real reason to stay.
- Is there a free alternative to ServiceM8?
- Taskrol Solo: free forever for a single technician, unlimited jobs and customers, no card, and it never turns into a paid plan; where ServiceM8 Free stops at a monthly job count, Solo has no job cap. Everything else here is a trial: fourteen days at Housecall Pro, fourteen days of Grow at Jobber, seven at Workiz, fourteen at ApplianceOps (thirty with a referral code), none of them asking for a card, and seven days on Taskrol's paid plans. Service Fusion mentions no trial, and FieldPulse, ServiceTitan, and Smart Service are sold through a demo and a quote.
- Which ServiceM8 alternatives have an asset or equipment record for the appliance?
- Taskrol records brand, model, and serial on every job, and the customer's record lists their appliances and every past job. FieldPulse's asset management is the nearest cousin to ServiceM8's register: model name, install date, warranty information, a life-cycle state, attachment to jobs, and transfer to a new owner. Smart Service records each appliance with its make, model, serial, location in the home, photos, and prior work orders, flags warranty expiry, and tracks callbacks. Housecall Pro's Property Profiles stores item type, make, model, serial, install date, and notes for an address. ApplianceOps gives each machine an invoice block with model, serial, and history. ServiceTitan lists Job Histories, Rossware keeps the machine in the job history, Jobber uses a custom field, Workiz keeps Equipment Tracking, a label-scanned unit record with its service history, on Ultimate only, and Service Fusion's appliance page describes no record.
- Why is Taskrol ranked first?
- We put Taskrol first for an appliance repair shop because the bill and the stock both change shape when you leave ServiceM8 for it: a free plan with no job cap and flat plans above it, and stock by van inside the product rather than in the accounting package, with the same app on Android and iPhone and a self-serve trial with a published price; the accounting link comes along, a one-way sync into QuickBooks Online on Basic and Pro. Housecall Pro and Jobber come next: ServiceM8 lists a dozen trades, an electrician-and-appliance business can move to either one and keep every job in one system, and both keep a QuickBooks sync.
- Which ServiceM8 alternative fits a multi-trade business?
- A business that also runs electrical, plumbing, or cleaning work, all of which ServiceM8 lists, needs a product that covers every trade: Housecall Pro, Jobber, Workiz, Service Fusion, FieldPulse, ServiceTitan, or Smart Service on this list. Taskrol is built for appliance and HVAC equipment repair, and ApplianceOps and Rossware are appliance-only.
- Can I move my ServiceM8 jobs and customers to Taskrol?
- Yes, through our support team: send the ServiceM8 export to support@taskrol.com and we move what it contains into your account. The self-serve imports in the Taskrol web app, under Settings → Database import, take Housecall Pro, Workiz, and Markate files. What comes across is what the export holds, so check it before you cancel.
Sources and check dates
Every fact about another vendor above comes from these pages, read on the date shown. Re-check one vendor, update one line.
Try the appliance-specific one for nothing
Solo is free forever for one technician — unlimited jobs and customers, no card. Open a job, put a model number in, and see whether the part is already on your truck. When the team grows, Basic is $29/month with 1 user and Pro is $129/month with 3 users, each extra user $29/month.
Or read the full ranked field and the one-to-one comparisons.