Appliance repair software features
Jobs, scheduling, customer and appliance history, technician workflows, parts, estimates, payments, calls, and reporting in one system. Start with appliance repair software for the full picture, then open the feature that matches how you work.
Money in the field
Control money in the field: team pay and diagnostic fees
Pay each technician from job margin or recorded hours. Collect a customer's diagnostic-fee acknowledgment before troubleshooting begins.
- Choose margin-based pay or an hourly rate for each technician.
- Use work sessions on assigned jobs for hourly calculations.
- Keep the signed diagnostic authorization on the job and its invoices.
A technician's day stays connected: On My Way → work timer → diagnostic signature → repair estimate → payment.
Jobs & customer history
Keep every work order, appliance, service detail, and return visit connected.
Appliance repair work order software: the job, the appliance and the parts on one screen
Appliance repair work order software: customer, gate code, appliance model and serial, parts with a status, estimate options, photos and notes on one job.
Learn more →Appliance Repair CRM for Service Companies
Appliance repair CRM for customers, properties, appliances, service history, jobs, parts, scheduling, estimates, invoices, payments, calls, and technicians.
Learn more →Mobile App for Appliance Repair Technicians
Give appliance repair technicians a mobile app for assigned jobs, customer and appliance history, scheduling, parts lookup, invoicing, and field updates.
Learn more →Warranty Callback Tracking for Appliance Repair
Book a warranty return from the finished job: tap Warranty Call, pick tech and time. Customer and appliances copied, linked to the original, out of job counts.
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Scheduling & teams
Plan the day, assign the right technician, and coordinate work across your team or partner companies.
Appliance repair scheduling software for technician scheduling and dispatch on a map
Appliance repair scheduling software: a column per technician, the day on a map in schedule order, ZIP service areas and a Ready to install queue.
Learn more →Appliance repair online booking software that turns a website visit into a scheduled job
Appliance repair online booking software that checks the ZIP, offers open arrival windows from your techs' schedules, and puts the job on your calendar.
Learn more →Appliance Repair Team Management Software
Assign appliance repair jobs, coordinate technician schedules, use team roles, and review performance in one field service team management workspace.
Learn more →Field Service Technician Payroll and Time Tracking
Pay each field technician by a percentage of job margin or an hourly rate, track work sessions on jobs, and review clear team pay calculations in Taskrol.
Learn more →Subcontract Appliance Repair Jobs to Another Company
Hand extra appliance repair jobs to a partner company in Taskrol: he works them from his own account, and the invoice still goes out from your company.
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Parts & inventory
Find OEM numbers, the parts diagram and the service manual on the job, and know what is already on the truck.
Appliance parts lookup by model number, without leaving the job
Look up OEM parts by model number inside the job, draft invoices from what's on the ticket, and stop juggling parts sites in bad-signal basements.
Learn more →Appliance Parts Diagrams by Model Number, Inside the Job
Appliance parts diagrams for the model on the job: exploded views page by page with part numbers, and Add puts the part on the job and the shopping list.
Learn more →Get the Service Manual Directly from the Job
Get the service manual directly from the job. Taskrol matches the appliance model on the ticket to its manuals — no library to search.
Learn more →Appliance repair inventory software that shows what's already on your van
Appliance repair inventory software that counts parts per van and warehouse, down to the shelf and box, and shows them in the parts search before you buy.
Learn more →Encompass Integration: The Appliance Parts Catalog Inside the Job
Taskrol integrates with the Encompass appliance parts catalog: the brand, parts list and exploded diagrams for the model on the job. No account to set up.
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Estimates, payments & profit
Move from estimate to invoice and payment, then review the financial result.
Appliance Repair Estimate and Quote Software
Appliance repair estimates in Taskrol: the customer owes only the service call, up to three options on one job, and the option they sign becomes the invoice.
Learn more →Appliance repair invoicing software where the estimate and the invoice are one document
Appliance repair invoicing software: the customer signs the diagnostic fee, approves one of up to three options, and the signed option becomes the invoice.
Learn more →Appliance Repair Payment Processing
Collect card payments for appliance repair jobs, track payment status, and keep tips, tax, fees, payouts, and disputes connected to your records.
Learn more →QuickBooks Online Integration: Invoices and Payments Sent to Your Books
Taskrol integrates with QuickBooks Online: customers, invoices, payments, tips and refunds go to your books as the job is paid. Connect once, map your items, done.
Learn more →Diagnostic Fee Authorization for Appliance Repair
The customer signs the diagnostic fee on site, before troubleshooting. It stays on the job and shows on the invoice, so a declined repair still owes the fee.
Learn more →Appliance repair profit reports: real margin, not a guess
Daily profit on your phone, spreadsheet-style reports on the web, and a CSV export with revenue, margin, parts cost, tax, tips, and card net received.
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Calls & customer communication
Keep business calls and messages with the customer, and capture overflow calls with AI.
Business Phone and SMS for Appliance Repair
Use a dedicated business number for appliance repair calls and texts, keep communication linked to customers, and send service updates from Taskrol.
Learn more →AI Receptionist for Appliance Repair Calls
An AI receptionist and CSR for appliance repair: takes after-hours and overflow calls, checks the ZIP, books real technician windows. $10 trial, 50 AI minutes.
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See how Taskrol fits your shop
Start free with Solo — every new account also gets 7 days of Pro to try the paid features.
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