Taskrol feature
Appliance parts lookup by model number, without leaving the job
The short answer
With the model on the job, Taskrol opens the parts catalog for that exact machine: search "pump" and you get that model's pump number, not a generic list. On Basic and Pro, a photo of the data plate fills in brand, model and serial. In Inventory, photograph a part number to check whether it's already on your van or to name it from the catalog when adding it to stock.
Technicians shouldn't need signal and three browser tabs to confirm a part number. Taskrol loads the catalog for the exact model on the job, lets you search in plain language, and drafts the invoice from the parts and labor already there.
Appliance details, manuals, and part numbers live on the job — not in your camera roll or a parts site that won't load in a basement.
The exploded views for the model on the job, in 50 seconds
Enter the model number on the job and tap Diagrams: the exploded parts diagrams for that model open in the app. Tap Add and the part goes on the job, on the shopping list, and on the invoice when you create it, ready for your price.
Photograph the data plate, skip the typing
Point the camera at the appliance's model plate and it reads the model number into the field. On Basic and Pro, one photo fills in brand, model and serial together. Save it and the catalog for that exact machine opens on the job.
Model-number catalog on the job
With the model on the job, search by part name — pump, valve, board — and get OEM numbers tied to that unit, not a generic list. The catalog is the Encompass appliance parts catalog, built in through Taskrol's own integration, so there is no Encompass account to connect.
Photograph a part number in Inventory
When you add a part to your van stock, photograph the number on the part or its box: it lands in the Part Number field and the name comes back from the catalog. The same camera on the Stock search shows whether that part is already in your van.
Part search works on weak signal
Parts data is text, not a heavy web page, so a part-number search still goes through where a parts website won't load.
Invoice drafting from the ticket
Turn parts and labor on the job into an estimate or invoice without retyping line items at the end of the day.
Appliance info that stays with the job
Model, serial, and notes on the job — optional photo if you want it — and, on Basic and Pro, the service manuals for that model.
Frequently asked questions
Which field service app lets a technician look up appliance parts by model number?
Taskrol does, on every plan including the free Solo plan. The parts catalog opens for the appliance model recorded on the job, so a search for "pump" returns that model's pump with its part number, and your own van stock shows beside the result. Exploded parts diagrams for the same model open from the job as well.
Can I scan the model number instead of typing it?
Yes. The camera reads the model number off the data plate into the field on every plan; on Basic and Pro, one photo fills in brand, model and serial. If the plate is worn or painted over, type the model number instead and the catalog for that machine opens the same way.
Can I scan a part number instead of typing it?
Yes, in Inventory in the mobile app. When you add a part to your stock, the camera reads the number printed on the part or its box and the name comes back from the catalog; the camera on the Stock search shows whether the part is already in your van.
What does the camera read?
The printed text, which is what is actually in front of a technician in this trade: a model plate riveted to the back of a machine, or a part number printed on a label or a box.
Do I search parts by model number?
Yes. Enter the appliance model on the job and search in plain language for the part you need so results match that unit.
Can I see if the part is already on my van?
Yes. Catalog matches sit next to My Stock so you know what you already own and which cell to open before you buy another one.
Does parts lookup work with weak cell signal?
Usually, yes. A search returns a short list of part names and numbers rather than a full web page, so it goes through on a signal where a parts website stalls.
Can parts go straight onto the invoice?
Yes. Parts and labor already on the ticket draft into the estimate/invoice without retyping line items later.