Taskrol feature
Appliance Repair Team Management Software
Give dispatchers, office staff, and technicians one source of truth without forcing every role through the same crowded view.
Taskrol helps a growing appliance repair company coordinate the people around each job. The office can assign technicians and organize the schedule, while field staff work from the customer, appliance, and service information for their assigned visits.
Team access follows the plan: Basic and Pro invite your own technicians and office staff with roles and permissions, plus unlimited contractors — other companies you hand jobs to, each on its own Taskrol account. Basic includes one user and Pro three, and extra users are billed monthly on both. Reporting by technician helps the owner review activity without combining every result into one unhelpful total.
Assigning jobs to your technicians, on video
Assign jobs, track technicians, and keep everyone on the same page — so your crew runs smoothly without spreadsheets and group texts.
What you can keep together
- Technician assignment on service jobs
- Shared schedule and dispatch context
- Role-aware access for the team
- Mobile job information for field staff
- Technician-level operational reporting
Clear ownership
Assign the right technician and keep that responsibility visible on the service job.
Office-to-field handoff
Share the customer, appliance, complaint, schedule, and notes without a second data entry step.
Growth without a platform jump
Start on Basic with your own seat and contractors, add a seat for each employee you hire, and move to Pro when three included users suit the team better.
Performance context
Review technician-level results alongside the jobs and financial activity that produced them.
Frequently asked questions
Can I assign appliance repair jobs to technicians?
Yes. Assign the job on the web board or in the app; it appears in the technician's list and calendar right away, and his phone gets a reminder push an hour before the visit. Each technician has a work schedule and a ZIP service area, so you can see who is free and who covers the address.
How does team pricing work?
Teams are on the paid plans. Basic includes one user and Pro includes three; on both you invite employees with roles and permissions, extra users are billed monthly, and contractors — other companies you hand jobs to, each working from its own Taskrol account — are unlimited. Current prices are on the pricing page.
Can I report on individual technicians?
Taskrol includes reporting views that help the owner examine activity and results by technician rather than only as a company-wide total.
Will technicians have mobile access?
Team members can use Taskrol's mobile apps for relevant field workflows, with access governed by the account and their role.