Taskrol feature
Mobile App for Appliance Repair Technicians
Put the job, customer, appliance, schedule, parts, and billing context in the technician's hand while they are in the field.
Taskrol's mobile apps give appliance repair technicians access to assigned work without relying on a printed route sheet or a chain of text messages. The technician can review the customer, service address, appliance details, prior context, and job notes before and during the visit.
The mobile workflow also connects to scheduling, model-number parts lookup, job updates, estimates, invoices, and payments. Taskrol is available for iPhone and Android, with the web workspace supporting the office side of the same operation.
What you can keep together
- Assigned jobs and appointment details
- Customer, address, and appliance information
- Job status, notes, and service updates
- Model-number parts lookup and job parts context
- Estimate, invoice, and payment workflow
One field workspace
Reduce calls back to the office by keeping the assigned job details together.
Appliance context
Review the model, serial number, reported issue, and prior service information at the visit.
Connected parts and billing
Continue from diagnosis to parts, estimate, invoice, and payment in the same operating system.
iPhone and Android
Support technicians on the major mobile platforms while office staff use the web workspace.
Frequently asked questions
Is Taskrol available on iPhone and Android?
Yes. Taskrol has a native iOS app on the App Store and an Android app on Google Play, alongside the web workspace used by the office.
Can technicians see only their assigned jobs?
Yes. A technician works from his own schedule and map on the phone — the jobs assigned to him — while owners and office staff see the whole company's day.
Can a technician look up appliance parts from the app?
Yes. Taskrol includes model-number parts lookup and can keep selected part information connected to the job workflow.
Can the technician create invoices in the field?
Yes. The technician builds the estimate or invoice on the job, the customer signs on the phone and can pay by card there. Estimates, invoices and card payments are on every plan, including free Solo.