Comparison
Taskrol vs FieldPulse for appliance repair
For an appliance repair shop, Taskrol is the one we recommend. It serves appliance and HVAC equipment repair, the machines with a model and serial plate, and its record is organized around what that work turns on: the appliance itself, the part that fits its model number, and the van the part is sitting in. FieldPulse is a field service platform out of Dallas, founded in 2015, that lists appliance repair as one of a dozen industries it serves alongside HVAC, plumbing, electrical, garage door, and locksmith work.
FieldPulse is a serious product and this page treats it as one. Its published inventory module covers trucks, warehouses, low-stock alerts, and purchase orders sent to suppliers; its job record supports multiple site visits under one parent job with custom statuses; and it carries maintenance agreements, a customer portal, fleet tracking, and two-way QuickBooks sync. Choose FieldPulse if those are the modules you need.
What separates the two for an appliance shop is more specific and more practical: how many steps it takes to get from a model plate to the right part and back to a paid invoice, what happens to a job that is waiting on that part, and how you get to try either product. FieldPulse sells through a demo and a custom quote; Taskrol has a free plan you can run a real repair on this afternoon. Both facts matter, and both are below.
The short version
When every job is an appliance or an HVAC unit, Taskrol is the one we recommend: the part is matched to the model number, the repair that waits on that part stays one job with the part on it, and you can evaluate it on real work this week, on the 7-day Pro trial with no card and published prices, with each paid job sent on to QuickBooks Online. FieldPulse is built for a business where appliance repair is one trade among several, for one that sells maintenance agreements, and for one with a two-way QuickBooks sync, a customer portal, and fleet tracking on its requirements list. Run the waiting-on-a-part job through both; that single workflow shows the difference more clearly than this page can.
What Taskrol costs: Solo $0 forever (1 technician), Basic $29/month (1 user), Pro $129/month (3 users), each extra user $29/month; 7 days of Pro for every new account, no card. Taskrol pricing →
What FieldPulse costs, and what Taskrol costs
FieldPulse: A custom quote, seat-based with a contract term; the pricing page shows no figures (FieldPulse’s pricing page, read ).
Taskrol: Solo $0 forever (1 technician), Basic $29/month (1 user), Pro $129/month (3 users), each extra user $29/month; 7 days of Pro for every new account, no card. Basic already carries the reports, the accounting sync and the team tools: all reports, including margin and on-hand inventory, team roles and permissions, technician assignment, van and warehouse inventory, the QuickBooks Online sync, appliance manuals and AI invoices; Pro adds the shared company warehouse. Calls with recording, two-way texts and AI call answering are add-ons on any plan, free Solo included: Voice & SMS from $29 a month and AI Agent packs from $49 a month. Taskrol pricing →
About FieldPulse
FieldPulse is a field service management platform for small and mid-sized trade businesses in North America, Australia, and New Zealand, with a dedicated appliance repair solution page. Its published feature set covers scheduling and dispatching with a live GPS map, work orders and custom status workflows, estimates and invoices with a built-in pricebook, inventory management across trucks and warehouses, asset management, maintenance agreements, a customer portal and a booking portal, custom forms, dashboards with more than sixty prebuilt reports, payments and financing, fleet tracking, and Operator AI for after-hours calls. It runs on web, iOS, and Android with an offline mode, integrates with QuickBooks Online and Desktop, Zapier, CompanyCam, NiceJob, and HighLevel, and is priced per seat by custom quote through a demo.
Read from FieldPulse’s own published pages on . Prices and features change; check the current ones on the official FieldPulse website.
Taskrol vs FieldPulse at a glance
| Feature | Taskrol | FieldPulse |
|---|---|---|
| Product focus | Built for appliance and HVAC equipment repair; every job is built around the machine's model and serial. | Broad field service platform; appliance repair is one of twelve published industries. |
| Finding the part | Photograph the data plate and the catalog for that model opens on the job; search “pump” and get that unit’s part number. | Materials come from a shared item list tied to the pricebook and are assigned to the job; no model-number catalog is published. |
| Stock and purchasing | Van cells, a warehouse, and a tracked flag per part with one low-stock number per stock owner that feeds the shopping list, on every plan; a shared company warehouse and a company-wide list on Pro. | Live stock across trucks, warehouses, and job sites, low-stock alerts, purchase orders sent to suppliers, forecasting, serialized tracking. |
| The unit record | Brand, model, and serial on every job, and the customer's record lists their appliances and past jobs. | Assets with model names, installation dates, warranty info, and life-cycle status, linked to work orders and service agreements. |
| Job waiting on a part | One job stays In Progress with the part ordered against it, then moves to the install slot when the part lands. | Site visits under a parent job, each with its own status, crew, and arrival window; custom statuses, with Pending in the default set. |
| Scheduling | Map and calendar, ZIP coverage, real technician availability, arrival windows, automatic ETA text. | Calendar and dispatch map with live GPS, drag-and-drop, and published route optimization to the nearest available tech. |
| Bookings and calls | Booking page turns live availability into a scheduled job; the AI Agent add-on answers and books. | Booking portal adds bookings straight to the schedule; Operator AI covers after-hours and missed calls and syncs to the calendar. |
| Accounting | A one-way sync to QuickBooks Online, with customers, invoices, payments, tips, card surcharges and refunds sent as each job is completed and paid; per-job margin, parts cost, and card-net reporting inside the product; and a CSV export of jobs, payments and margin for the bookkeeper. | Two-way QuickBooks Online sync of customers, invoices, and payments; QuickBooks Desktop support also published. |
| Customer-facing surface | Booking page, appointment and on-my-way texts with the Voice & SMS add-on, and the invoice the customer signs and pays. | Customer portal for job status, service history, documents, estimate approval, and online payment. |
| Warranty return | Created from the completed job in one tap, linked both ways, kept out of paid job counts. | No dedicated workmanship-warranty workflow on the pages we read; a return is another site visit under the parent job. |
| Platforms | iOS, Android, and web; parts data is light enough to confirm on weak signal. | iOS, Android, and web with a published offline mode, including inventory usage logged offline. |
| How you buy it | Solo is free forever for one technician; every new account gets seven days of Pro free at sign-up, with no card. | Custom quote through a demo, priced per seat and by contract term; FieldPulse’s own AI info page says there is no free trial. |
| Multi-company | Several companies under one login with separated data; subcontractors on the team. | Confirm the current account structure for multiple entities with FieldPulse. |
Choose Taskrol if
- Every job is an appliance or an HVAC unit and the part has to match a model number, not a pricebook line.
- You want to test with a real repair today on a free plan instead of scheduling a sales demo.
- You want van cells, a low-stock shopping list, and margin per job.
- You run more than one company, or use subcontractors, under a single login.
- You would rather inherit a fixed appliance job shape than design and enforce custom workflows.
Choose FieldPulse if
- You run appliance repair beside plumbing, electrical, or other trades with no machine to repair, and want one platform for all of it.
- Maintenance agreements with recurring visits are a revenue line you intend to keep selling.
- Two-way QuickBooks sync, a customer portal, or fleet tracking is a requirement rather than a nice-to-have.
- You want purchase orders generated and sent to suppliers, serialized stock, and inventory forecasting from the software itself.
- You have someone to run a demo-led evaluation and a contract term suits how you buy.
Digging into the differences
The job that waits on a part
Run this one before anything else, because it is most of what an appliance shop does. In appliance repair a part is needed on close to every call: the diagnosis takes one visit, and once the part is in hand the install usually follows on the next business day. FieldPulse publishes the pieces to express that: a job can carry several site visits under one parent job, each visit has its own date, crew, status, and optional arrival window, and the status list is yours to design — the default workflow already includes a Pending state. Build it, then watch the seams. Does the second visit land in the technician’s day with the right window? Does the part ordered against the parent job show up when it arrives? Does the customer get one invoice that carries the diagnostic fee from visit one and the part from visit two? In Taskrol there is nothing to assemble: the job stays In Progress, the part is ordered against it and moves from ordered to allocated to used, and the same job is dragged to the install slot. Neither approach is wrong. One has to be configured and then policed; the other is fixed. Count the taps.
FieldPulse’s inventory is real; the question is what it searches
It would be convenient to say a multi-trade platform cannot do inventory, and in FieldPulse’s case it would be false. The published module tracks live stock across trucks, warehouses, and job sites, drops quantities automatically as parts are used, warns when a level crosses your threshold, generates purchase orders and sends them to your preferred supplier, forecasts future stock from job history, tracks serialized units with warranty data, and lets a technician scan a barcode to move stock on the spot. Taskrol keeps a shopping list that you buy from, shared by the whole team on Pro. Where Taskrol goes deep is the step before stock: the part is found from the appliance on the job. Point the camera at the data plate and the model fills in; the catalog for that exact model opens; search “fuse” and the OEM numbers for that unit appear above the fuses already sitting in van cell A3. Taskrol also shows the parts diagrams for the appliance model on the job, on every plan. Photograph a part number on a box and it comes back named, with its stock shown. FieldPulse assigns materials from a shared item list tied to the pricebook, which is the right design for consumables and the wrong one for a control board that fits one model. Decide which end of the parts process is costing you money.
An asset record and an appliance record are not the same thing
FieldPulse’s asset management is built around equipment that a company installs, maintains, and eventually retires: each asset carries a model name, an installation date, warranty information, and a life-cycle status of Uninstalled, Installed, or Retired, and it links to work orders and to service agreements that trigger automated reminders. That is the shape of an HVAC unit under a maintenance contract, and for a shop that sells agreements it is exactly right. Taskrol’s appliance record is shaped by a different day. A home has a fridge, a washer, and a wall oven, none of them under contract, and what the second technician needs is which one came back, what failed last time, which part went in, and whether this trip is a warranty return. So every job holds the machine it was for — the model and serial read off the plate by the camera (on Basic and Pro one photo fills in brand, model, and serial) — the customer’s record lists their appliances and all their past jobs in order, and a warranty return created from the completed job in one tap that links back to the original and stays out of paid job counts. Both are proper records. One is organized around the agreement, the other around the repair. Pick the one that matches where your revenue comes from.
Where FieldPulse is strong
FieldPulse publishes a broad set of modules, and a buyer who needs them should weigh them first. It offers two-way QuickBooks Online sync and QuickBooks Desktop support. It publishes route optimization to the nearest available tech, maintenance agreements with recurring appointments, a customer portal, fleet tracking, a financing product, an offline mode, and integrations that include Zapier, CompanyCam, NiceJob, and HighLevel. It also publishes custom forms, a workflow designer it calls ClearPath, and more than sixty prebuilt reports. FieldPulse is built for a company that runs appliance repair alongside plumbing or electrical work, sells service agreements, or has an office that runs on a two-way QuickBooks sync or on QuickBooks Desktop. Taskrol’s case is deliberately focused: the appliance, the part by model number, the van cell, the one-document invoice, and several companies under one login, with less to configure because the shape of the job is already decided. The bookkeeper gets each job’s invoice and payments in QuickBooks Online, sent one way from Taskrol, plus a CSV export of jobs, payments and margin, and for reporting, Taskrol’s support team builds any report you ask for at support@taskrol.com.
You cannot trial FieldPulse; you can trial Taskrol
This difference gets its own section. FieldPulse’s pricing page offers a custom quote in one conversation, priced per seat according to what each seat needs access to and your contract term; the path to a number runs through a booked demo, and FieldPulse’s own AI information page states plainly that there is no free trial. That is a normal way to sell software to a company with an operations lead who can sit through a demo, negotiate a term, and run an implementation. Taskrol’s Solo plan is free forever for one technician with unlimited jobs and customers, no card required, and paid plans open with a seven-day trial with full access. That means you can put a real refrigerator call through it today — book it, dispatch it, look up the part, invoice it, take the card — and judge it on your own work before talking to anyone. If you are the owner and also the technician, being able to test with real jobs before committing may be the whole decision. If you have someone whose job is to evaluate software, the demo path costs you nothing but an hour.
Switching from FieldPulse
Start with what is contractual, not with the data. Check your FieldPulse contract term before you plan a date, because its pricing page ties price to term. Then the QuickBooks boundary: agree with your bookkeeper on the last invoice that syncs from FieldPulse and the first one raised in Taskrol, close the month on one side, and if the books are in QuickBooks Online, connect Taskrol to the same company with that day as the sync-from date, so the invoices and payments raised in Taskrol arrive in the books from then on; the CSV export of jobs, payments and margin is there for a bookkeeper who prefers a file. Customers who use the FieldPulse portal to pay or approve estimates need to be told how that works now: in Taskrol the estimate or invoice goes out as a link by text or a PDF by email, and from the link the customer approves an option, signs and pays by card. Map your custom statuses onto Taskrol’s five — New, In Progress, Warranty, Completed, Cancelled — and decide which of yours were really job stages and which were parking spots. After that it is routine: export customers, jobs, and history and send them to support@taskrol.com — for FieldPulse, migration is available through our support team, and we move what the export contains — then run a full parts-pending repair end to end, and keep FieldPulse readable until every open site visit has happened.
Frequently asked questions
Is Taskrol a FieldPulse alternative for appliance repair?
Yes, and for an appliance or HVAC equipment repair company it is the one we recommend: Taskrol covers booking, dispatch, model-number parts lookup, van and warehouse stock, estimates, invoices, payments, warranty returns, reporting and a one-way sync to QuickBooks Online, and it runs several companies under one login. FieldPulse is built for a business that also does plumbing or electrical work, sells maintenance agreements, or needs a two-way QuickBooks sync and a customer portal.
Does FieldPulse handle a repair that needs a second visit after a part is ordered?
FieldPulse publishes the building blocks: additional site visits scheduled under one parent job, each with its own date, assigned team, status, and optional arrival window, plus custom status workflows whose default set includes a Pending state. What we cannot tell you from their pages is how many steps that takes with a part on order and one invoice at the end, so build that exact job in a demo and count. In Taskrol the job stays In Progress with the part ordered against it and is moved to the install slot when the part arrives.
Does FieldPulse track parts inventory?
Yes, in detail. Its inventory page describes live stock across trucks, warehouses, and job sites, automatic quantity changes as parts are used, low-stock alerts, purchase orders sent to suppliers, forecasting, serialized tracking with warranty data, and barcode scanning in the field. The difference is at the search: FieldPulse assigns materials from a shared item list tied to its pricebook, while Taskrol opens the catalog for the model on the job and shows your van stock against it.
Can I try FieldPulse for free before buying?
Not according to FieldPulse: its AI information page states there is no free trial, and pricing runs through a demo and a custom quote. Taskrol’s Solo plan is free forever for one technician, and every new account gets seven days of Pro free at sign-up, with no card.
What does the bookkeeper get from each product?
FieldPulse publishes two-way QuickBooks Online sync for customers, invoices, and payments and lists QuickBooks Desktop support. Taskrol sends each job’s customer, invoice, payments, tips, card surcharges and refunds to QuickBooks Online one way as the job is completed and paid, keeps revenue, parts cost, card fees, and margin per job inside the product, and gives the bookkeeper a CSV export of jobs, payments and margin, filtered by period, technician or payment method.