Technician Pay in Appliance Repair CRM — Hourly or % of Margin

Set up a technician once: the hours online booking and the AI agent may fill, the ZIP codes he covers, and how he's paid — an hourly rate or tiered percentage of margin — then read the payroll number straight off the report.

Two things decide what a technician costs you: the hours he can be booked for, and the way he is paid. In Taskrol both live on one card, and the payroll number comes out the other end of the report.

Set the weekly schedule, service area, and pay mode — hourly against tracked time, or a percentage of margin with optional tiers. Filter reports to one technician and you see revenue, margin, and payroll side by side, without rebuilding the month in a spreadsheet.

Transcript

The full narration, if you would rather read than watch.

Two things decide what a technician costs you: the hours he can be booked for, and the way he's paid. Both sit on one card. Open him from Team Management. His week comes first: the hours online booking and the AI agent are allowed to fill -- outside them, nothing gets booked.

If he's away for a stretch, close those dates once. Then his service area: the ZIP codes he covers. Leave it empty and he takes everything -- fill it in, and dispatch stops offering him drives across the county. Now the money.

Two modes: an hourly rate against tracked time, or a percentage of the margin on the jobs he closes. Pick hourly, and you just type the rate. Percentage is where it gets useful, because it doesn't have to be one number. Payroll takes tiers: a minimum average margin, and the percentage that applies once he's above it.

Add a step for every rate you actually pay, and the system matches each completed job to the right one. That's the company default. And if one technician is on his own numbers, the same table sits on his card as an override -- his tiers win, everybody else stays on the default. After that it's arithmetic.

Open Reports for the year and filter to one technician: revenue, margin, parts cost, and payroll -- what he brought in and what he's owed, on the same row. Set it once, and payroll stops being a spreadsheet. Taskrol dot com.

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