Appliance repair CRM
Oven and range repair software for appliance repair companies
The short answer
Taskrol is oven and range repair software for repair companies. The range or wall oven goes on the job with brand, model and serial; the technician opens the exploded diagrams for that model, adds the igniter or the element, sees whether it is on his van, and writes an estimate with up to three options the customer approves by link.
This page is for appliance repair companies, not homeowners looking for a repair appointment.
Cooking appliances — ovens, stoves and ranges — are two trades under one roof: gas igniters, spark modules and valves; electric elements, switches and control boards. Both hide the model plate behind a drawer or a door frame.
Here is how a range or wall oven job moves through Taskrol without leaving the job.
What oven and range repair software has to carry on a cooking-appliance call
Gas. An oven that will not heat is a weak bake igniter that glows but never opens the valve. Burners clicking without lighting: a spark module, a stuck switch, a cracked igniter. A gas smell puts the tech in a hurry.
Electric. A bake or broil element burned through; an infinite switch that will not regulate; a radiant element under a glass cooktop; an oven running hot or cold from a failed sensor; a control board with an F-code the manual decodes.
Most are one-part repairs when the part is on the van and a same-week return when it is not — and the model plate, not the brand on the door, decides which element or igniter fits.
How a range or wall oven job runs in Taskrol
The range goes on the job as a device with type, brand, model and serial; the camera reads the plate under the cooktop lip or behind the oven door. Diagrams under the serial opens the exploded views — burner, oven cavity, control panel — and Add puts the igniter or the element on the job.
The parts search shows the model's parts beside your own stock, so a bake igniter already on the van is found before it is ordered. While a board is on order the job stays In Progress with the photo of the F-code attached; when the board arrives, switch on Parts received and the job shows under Ready to install.
The estimate holds up to three options — igniter now, igniter and valve, or the board. The customer signs the diagnostic fee before the tech starts and approves by link; the approved option becomes the invoice. If the repair comes back, Warranty Call creates the follow-up from the original job.
Warranty returns on a range you already repaired
A shop's own workmanship warranty is a return visit: the same range, the same address, a second trip you usually don't bill. That visit has to be tied to the original job and kept out of the numbers the week is judged by. In Taskrol the Warranty Call is created from the original job, carries its number, and the statistics report warranty follow-ups on their own line.
How to run an oven or range repair in Taskrol
- Put the range on the job. Quick Job for the customer and the job, then the device: type, brand, model, serial. The camera reads the plate.
- Open the diagrams and add the part. Diagrams under the serial; swipe to the burner or oven cavity page, find the igniter or the element, tap Add.
- Check the truck, then the shopping list. The parts search shows your van stock with the box; a part that is not there goes on the shopping list under this job.
- Diagnostic fee signed, options sent. The customer signs the authorization on the tech's phone; send up to three options and get a push when one is approved.
- Invoice, payment, and the return if it comes back. The approved option is the invoice; take the card on the spot. If the repair fails, Warranty Call creates the follow-up.
Oven and range repair on a generic field service tool versus Taskrol
The scheduling part of a range call is easy on anything; these rows are where the appliance-specific work lands on the tech.
| Moment on the call | A generic field service tool | Taskrol |
|---|---|---|
| Gas and electric parts for one model | Part numbers searched on a supplier site, typed into line items. | The model's parts list and exploded views open from the job; Add puts the part on. |
| Error codes and the manual | A PDF on the tech's phone, if someone saved it. | The service manuals on file for the model are a tap from the diagrams screen (Basic and Pro). |
| Callbacks | A new job with warranty in the title, inflating the count. | Warranty Call creates the follow-up from the original job, linked and counted on its own line. |
| Igniter now, or the board | One quote per document; a second option means a second quote. | Up to three options on one estimate; the option the customer approves becomes the invoice. |
What you get with Taskrol for oven and range repair
The model plate, not the brand on the door
Type, brand, model and serial on the job; the camera reads the plate, and the brand fills from the model.
Exploded views by model, page by page
Burner assembly, oven cavity, control panel — each page with its parts list, description and part number, and an Add button.
Igniters on the truck, counted
Igniters, elements and thermal fuses marked as tracked; the parts search shows the count on the van, and low stock adds itself to the shopping list.
Three options, one signed fee, one invoice
Igniter, igniter and valve, or the board: one signed diagnostic fee, one option approved by link, one invoice.
Warranty returns tied to the original job
Warranty Call creates the follow-up from the job it came from, and the statistics count it apart from new work.
Books in QuickBooks Online, reports for the bookkeeper
Each job's customer, invoice, payments and refunds are sent to QuickBooks Online one way as the job is completed and paid; the web report adds one row per job with revenue, parts cost, margin, tax, tips and card net, downloadable as CSV on Basic and Pro.
Frequently asked questions
I need my oven fixed. Is Taskrol a repair service?
No. Taskrol is software for appliance repair companies and does not send technicians. Search for a local oven or range repair company instead.
Does oven and range repair software handle gas and electric on the same record?
Yes. The device on the job has a type, brand, model and serial, and the model's diagrams and parts list cover whichever the range is.
Can I find the bake igniter part number from the model on the job?
Yes. Diagrams under the serial opens the exploded views with a parts list per page — description and part number — and Add puts it on the job.
Where does the service manual for the range come from?
From Taskrol's manual library, matched to the model on the job; part of it comes through the Encompass catalog behind the diagrams. On Basic and Pro, the manuals on file for the model open from the diagrams screen.
How do I track a callback on a range I repaired last month?
Open the original job and tap Warranty Call. It creates a follow-up linked to the original, scheduled like any visit and kept apart from new jobs in the statistics.
What does my bookkeeper get?
With QuickBooks Online connected, each job's customer, invoice, payments, tips, card surcharges and refunds are sent to QuickBooks one way as the job is completed and paid. The web Reports screen also exports a CSV with one row per job — revenue, parts cost, margin, taxes, tips and card net — for your bookkeeper (Basic and Pro).
Can the customer approve the estimate after the tech leaves?
Yes. The estimate lives at a link with the fee already signed; the customer approves whenever they choose, the tech gets a push, and the option becomes the invoice.
What does Taskrol cost for an oven and range repair business?
Solo is free for one technician, with jobs, customers, van stock, estimates, invoices and card payments. Basic and Pro add teams, all advanced reports and AI invoicing; Basic includes one user, Pro three, extra users billed monthly.